Image quality problem - Adv. C7065

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  • vidarb
    Technician
    • Mar 2010
    • 25
    #1

    Image quality problem - Adv. C7065

    Hello.

    I have a quality problem on a Adv. C7065.

    Looking for some advice

    Magenta and cyan seems to drop on the top of prints, look at the image (scan1.jpg).
    Is it the developer already? The machine has only done about 220k and the developer is supposed to last 500k.

    And also just to confirm
    Look at the top left of scan 2 - is this the primary charger failing like i suspect?

    Attached Files
    Even a broken clock is right twice a day.
    Tags: advice, cyan, developer, image, image quality, jpg, lef, left, prints, quality, scan
    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396
      #2
      Check the cyan developer and the primary transfer in the ITB for starters.

        Comment

        • Fer
          Trusted Tech

          250+ Posts
          • Nov 2009
          • 267
          #3
          I assume the Cyan developer is failing indeed. The black copy is made out of CMYK buildup i think? Maybe the result of the Cyan developer also. Remove the drum and inspect the developer rol.

          Maybe a broken stirring shaft?

          Is that pre-modified ITB mottled print?

            Comment

            • nick55
              Technician

              50+ Posts
              • Jun 2010
              • 51
              #4
              Originally posted by vidarb
              Hello.

              I have a quality problem on a Adv. C7065.

              Looking for some advice

              Magenta and cyan seems to drop on the top of prints, look at the image (scan1.jpg).
              Is it the developer already? The machine has only done about 220k and the developer is supposed to last 500k.

              And also just to confirm
              Look at the top left of scan 2 - is this the primary charger failing like i suspect?

              jus a quick analysis: get a good fresh paper first before doing any trouble shooting. if copy quality remains even w/ fresh paper, then start trouble shooting

                Comment

                • Fer
                  Trusted Tech

                  250+ Posts
                  • Nov 2009
                  • 267
                  #5
                  Originally posted by nick55
                  jus a quick analysis: get a good fresh paper first before doing any trouble shooting. if copy quality remains even w/ fresh paper, then start trouble shooting
                  Oh come on, paper?

                  Do u happen u work for HP or Xerox helpdesk?

                    Comment

                    • zoraldinho
                      teacher-guide-expert-guru

                      Site Contributor
                      5,000+ Posts
                      • Mar 2008
                      • 5006
                      #6
                      Service bulletin for your problem.irac9000-033.pdf
                      If it ain't broke, don't fix it
                      A picture is worth a thousand words

                        Comment

                        • mrfixit51
                          Lead Service Technician

                          1,000+ Posts
                          • Oct 2008
                          • 1975
                          #7
                          Originally posted by zoraldinho
                          Service bulletin for your problem.[ATTACH]6810[/ATTACH]
                          Sure looks to me that you nailed it with that tech bulletin!
                          "Once a King, always a King, but once a Knight is enough!"

                            Comment

                            • SCREWTAPE
                              East Coast Imaging

                              Site Contributor
                              2,500+ Posts
                              • Jan 2009
                              • 3396
                              #8
                              Originally posted by zoraldinho
                              Service bulletin for your problem.[ATTACH]6810[/ATTACH]
                              That's it.

                              Nice find.

                                Comment

                                • teckat
                                  Field Supervisor

                                  Site Contributor
                                  10,000+ Posts
                                  • Jan 2010
                                  • 16083
                                  #9
                                  Originally posted by zoraldinho
                                  Service bulletin for your problem.[ATTACH]6810[/ATTACH]


                                  Canon Europa :>)
                                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                                    Comment

                                    • vidarb
                                      Technician
                                      • Mar 2010
                                      • 25
                                      #10
                                      Originally posted by zoraldinho
                                      Service bulletin for your problem.[ATTACH]6810[/ATTACH]
                                      Haha nice one - thank you, will try this new lever pin
                                      Even a broken clock is right twice a day.

                                        Comment

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