IR 5000s jaming

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  • pcernicky
    Technician
    • Feb 2010
    • 66

    #1

    IR 5000s jaming

    The copier works ok when paper pulled from tray2 on the left ,same for legal and 11x17 size, but when using tray 1 on the right paper stops before fuser unit every time.

    Cleaned everything on the machine.

    any suggestions?

    Thank you all.
  • Herrmann
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2006
    • 792

    #2
    go into service mode copier-->display--->jam
    what jam code appers?
    If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Originally posted by pcernicky
      The copier works ok when paper pulled from tray2 on the left ,same for legal and 11x17 size, but when using tray 1 on the right paper stops before fuser unit every time.

      Cleaned everything on the machine.

      any suggestions?

      Thank you all.


      check tray setup & clutch's
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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      • SCREWTAPE
        East Coast Imaging

        Site Contributor
        2,500+ Posts
        • Jan 2009
        • 3396

        #4
        Originally posted by herrmann
        go into service mode copier-->display--->jam
        what jam code appers?
        Jam code is important.

        Out of 5 pages, let's say...

        The first sheet jams by the fuser...

        And where about the other sheets.

        Where do they jam?

        Its probably a delayed jam.

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        • Fer
          Trusted Tech

          250+ Posts
          • Nov 2009
          • 267

          #5
          Since all the other tray's seem to operate fine, u would say most of the paperpath is fine. R-Deck uses the same path a C3 en C4.

          Remove the right lower door, u should remove the upper door and part of upper right cover first. Then remove the R-Deck pickup assy (4 screws + cable) and clean the rollers. But if your skincolored foam roller is deformed, u need a new one or set of rollers.

          Yes yes, i check the jam log myself, but i don;t if this person understand the jamlog.

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