Reset settings off P-Print/Copy Service Report

[tbone56]

I recently had a tech come out and adjust the settings for my Canon c5185. He kindly explained everything he did and walked me through the process. As it has been a few months, I want to double check what I need to do.

My problem is that when I print out the single line square report, the colors are not perfectly lined up and the images are looking blurry. Same problem the tech fixed.

I have the P-Print/Copy Service Report the tech printed out. He mentioned that I need to clear the DC-CON and MN-CON and then re-enter the setting based off the print out.

I went through and cross checked the settings from the printout with those in the machine and found that there are only a handful of settings that have changed.

Can I just change those numbers back to what is on the report and restart the machine or do I need to actually clear the CONNS and enter all settings?

Also, am I missing something?

One other thing, all my color drums are around 285%. Should I change the drums first to see if that helps, or change after, as they do not affect the alignment?

Thanks for the help.

[charm5496]

you are on a slippery slope my friend. Your colors not being lined up can be from a multitude of issues and doing a DC-CON and MN-CON clear are usually a last resort...not the first step.

Your ITB could be slipping from dirt or wear. Cleaner blade could be bound up causing issues. Drive gears worn out. Drums could be dumping toner and getting in the back side of the belt. Lasers could need realignment.

Your drums being at 285% are a high and could need replacement soon as well.

[tbone56]

Thanks for the quick help.

We have just recently had the tech replace pretty much everything you listed and that is why that last tech did a clear and the issue was resolved. I am trying not to have to keep calling and paying $$$ for these people to come out when it's something I can do. I can't be down for as long as it takes to get them to help.

I also pulled out the belt, blade, rollers, etc. and gave them a good cleaning. I have seen all the problems from what each one of these issues cause and I know those are not the cause.

I'll put the new drums in first, it's time for new ones anyways.

Anyone know the steps to a proper clear and reset?

[Tricky]

How long was it since the tech cleared the dcon etc is it a temporary fix?

There's a laser adjustment procedure that fixes this issue.

[tbone56]

Couple months or so.

Do you know to adjust the laser?

If I can get this done myself, it will save me alot of time, frustration and money.

If I break it more, I'll just call the tech.

[charm5496]

the laser adjust is a mechanical adjustment and you can cause yourself a lot of headaches if not done correctly and reinstalled properly. You should really buy yourself a manual if you are going to be doing this work yourself.

[Tricky]

Its not a job I would recommend for an end user.

This thread shows how its done despite being for a different machine.

http://www.copytechnet.com/forums/ca...alignment.html

Do not touch any screws with red paint on them


*Runs for cover*

[teckat]

Couple months or so.

Do you know to adjust the laser?

If I can get this done myself, it will save me alot of time, frustration and money.

If I break it more, I'll just call the tech.

In a nutshell> u can follow the Canon pdf procedure or call for a Canon Trained Tech.
I never tell Customers to clear DCON - RCON- MNCON, it only puts a band-aid on the issue.


Disregard part numbers for 3200/3220 shown in pdf.
The procedures are same for 5180
TP03-1.pdf

Added advise= Get a manual before u attempt procedures
Just in case u need to locate Lasers [see pic]
Laser.JPG

[tbone56]

Thanks for the help! Seeing as how I just cleaned the ITB and Rollers, it's eaither wear and tear on parts or out of alignment. Ill check the parts listed for wear and try clearing and re-enter the info off the p-print. I just need it to work right now, band-aid style. If that does not work, I'll put in a call, but I will still have alot of time to mess around until they get here.

Where can I get a manual?

[teckat]

To add on , u could have a damaged rail that the ITB sits on/ they are plastic/
will cause belt to shift if rail is cracked

Just a question ?? Did you remove the entire ITB SHEET and cleaned the black drive roller ??
Your ITB sheet could be stretched/ or old- your cleaning blade could also be old
Who showed you how to perform that procedure ?

[tbone56]

Thanks. I'll check the rails.

I sure did. Pulled the assy. out, took belt off, whiped out inside and out, rollers etc. It seems to help most of the time.

I just checked all the %'s for the ITB and Rollers and there at 92%. Probably time to get new ones.

I figured all this out by watching the techs do the same things over and over and over again, each time charging me a ton. I get tired of waiting for them to come out.

I'm going to clean it all out again tomorrow, put in the new drums, test it and if that don't work, clear out dc-con, re-enter numbers, if that don't work, call the tech to get the stuff replaced, watch him do some simple things and learn a little more.

Hopefully one day I'll be independent from Canon **over-charging** support for the minor things.

[teckat]

Service Companies issue their own charges to service customers who do not have a contract.
Canon has nothing to do with Service Rates.

This is a Technician supported site, Canon Authorized Service Companies pay a lot of money to Canon for training ,& to have Qualified service people work on their products.

I do not work on a Canon product with an End User hanging over my shoulder.
If an End User wants to work on their own product, they are welcome to.

I have seen many End Users create more issues and cause more damage to some simple issues.

I am sorry that you don't trust your Service Company.
The Company I work for was built on TRUST/HONESTY/RELIABILITY/& WORD OF MOUTH in the Industry.

[tbone56]

It's not about trust. If something large and significant happens, I won't hesitate to call them... hence the reason why if I mess something up, I said I could just call them. They are good. I just can't always call them and wait a few days to get help when it's the same thing over and over again, with half them time them charging me just for a visit to tell me what's wrong and not fix anything.

Oh and yes, I know it's not Canon, I just didn't want to have so explain that, as that was not the issue.

Thanks for your help and time though. I'll try and let you guys know what happens, eventhough I'll probably end up calling becuase I need some new parts and I don't have the time to deal with those.

Great forum btw!

[Tricky]

Hopefully one day I'll be independent from Canon **over-charging** support for the minor things.

have you fixed your machine and in the future will you will be asking basic questions on copytechnet.com

[tbone56]

The extent of what I have done I have listed.

If there are any more "basic" questions I have, I will ask them... if that's ok.