Canon IR 3300 Remote UI

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  • kishore
    • May 2025

    #1

    Canon IR 3300 Remote UI

    Iam having canon ir3300, iwould like to install and use remote UI feature.

    when iam trying to use this feature from my browser iam getting a message remote UI content is not found.RUI Module Version : 4201. i have cheked in my machine remote UI feature is on and checked the RUI Version also it is showing VER:40.01,can any body help me,how can i install the latest version of RUI in my machine.what are the requirements to do the same.

    Thank you
  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1386

    #2
    Upgrade to ver. 45.01

    Comment

    • kishore

      #3
      Originally posted by kuby
      Upgrade to ver. 45.01
      where can i get the software and how do i install,please guide me,could you please explain the complete procedure....

      Thank you sir..

      Comment

      • mrfixit51
        Lead Service Technician

        1,000+ Posts
        • Oct 2008
        • 1975

        #4
        Have you tried to PING the IP address of the copier? Were you successful?
        "Once a King, always a King, but once a Knight is enough!"

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5002

          #5
          Originally posted by kishore
          where can i get the software and how do i install,please guide me,could you please explain the complete procedure....

          Thank you sir..
          Sorry but you can t do it yourself.You don t have experience and tools for upgrade.
          Better solution is calling Canon service.
          If it ain't broke, don't fix it
          A picture is worth a thousand words

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Originally posted by kishore
            Iam having canon ir3300, iwould like to install and use remote UI feature.

            when iam trying to use this feature from my browser iam getting a message remote UI content is not found.RUI Module Version : 4201. i have cheked in my machine remote UI feature is on and checked the RUI Version also it is showing VER:40.01,can any body help me,how can i install the latest version of RUI in my machine.what are the requirements to do the same.

            Thank you

            are you authorized to access RUI ???


            enable HTTP and RUI on the copier.
            enable "Dedicated Port" on the copier

            For MEAP Enabled Devices, please make sure that the proper MEAP version in Service Mode/Copier/Display/Version is also installed.
            If everything fails, perform a Clear MMI. Also note that on MEAP enabled devices, USE HTTP under TCP/IP Settings and USE HTTP under MEAP Settings must be ON.
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • kishore

              #7
              Originally posted by mrfixit51
              Have you tried to PING the IP address of the copier? Were you successful?

              yes i sucessfully ping the copier and making prints also..

              Comment

              • khoacoitnt
                Technician

                Site Contributor
                • Dec 2010
                • 28

                #8
                Originally posted by kishore
                where can i get the software and how do i install,please guide me,could you please explain the complete procedure....

                Thank you sir..
                For upgrade, you need Service Support Tool and Firmware for Ir3300

                Comment

                • kishore

                  #9
                  i have tried all these things except MEAP,i have not find any feature called MEAP in my copier.could you please tell how to check whether my copier is MEAP enabled or not.

                  Thank You..

                  Comment

                  • kishore

                    #10
                    where can i get it any links .

                    Thank You..

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      best bet >>>>>>>>>>place a service call for Canon tech.
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • mrfixit51
                        Lead Service Technician

                        1,000+ Posts
                        • Oct 2008
                        • 1975

                        #12
                        Originally posted by kishore
                        i have tried all these things except MEAP,i have not find any feature called MEAP in my copier.could you please tell how to check whether my copier is MEAP enabled or not.

                        Thank You..
                        Your copier is not MEAP enabled, you would need to have a 3320 to have access to MEAP.

                        I had problems last week with my own laptop not getting into the RUI of a copier after I screwed up an import of the Additional Functions in RUI. All attempts to get back in would not allow me to bring up the screen I wanted. Reloaded RUI and still could not get in. I then had a calm moment and remembered reading somewhere about clearing the browser cache. So I flushed all the IE cookies, files, etc, and I could then communicate once again. Worth a try!

                        If that does not work, I suggest you load the latest system software in it's entirety, so that all versions are known to be compatible with each other... No ,, I do not provide software.
                        "Once a King, always a King, but once a Knight is enough!"

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Originally posted by kishore
                          Iam having canon ir3300, iwould like to install and use remote UI feature.

                          when iam trying to use this feature from my browser iam getting a message remote UI content is not found.RUI Module Version : 4201. i have cheked in my machine remote UI feature is on and checked the RUI Version also it is showing VER:40.01,can any body help me,how can i install the latest version of RUI in my machine.what are the requirements to do the same.

                          Thank you

                          Are u using Firefox or IE8 to access ?
                          Is your PC OP Vista or XP
                          You can try to swap RAM with another 3300 if possible

                          Try connecting your Laptop w/ a crossover cable to 3300 printer to access RUI- report back

                          CLEAR MMI in service mode, (Be sure to print out all user settings prior to performing MMI Clear,
                          They will be erased when MMI is cleared
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

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