Canon iR2200 w/Black Copies

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  • SBBluewater

    #1

    Canon iR2200 w/Black Copies

    Hi All,
    Have a customer with an iR2200 putting out completely black copies. Was working fine and then went black. Scanning lamp is working. Any ideas of what to check?
    Thanks
  • logonjim
    Trusted Tech
    • Nov 2007
    • 136

    #2
    black copies

    is there any image at all on the copy? can you do test prints?

    Comment

    • SBBluewater

      #3
      Black Copies

      You can actually make two or three copies and they come out okay. After the third copy they all start getting a foggy background and a wavy pattern. They also start getting darker and darker so by the tenth copy or so you can still still the image but the copies are not presentable. I thought maybe it might be a laser power problem. I have not seen anything like this before. Any ideas?

      Comment

      • Copier_Guy
        Senior Tech

        500+ Posts
        • May 2007
        • 543

        #4
        It actually sounds like an exposure lamp problem. It may be degrading as you run more copies. As Loginjim was asking you, does the machine make machine generated test prints ok? That will point out the optics if the machine generated test prints come out ok. Try running P-Prnt a few times and see if you have any degrading in that mode.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22930

          #5
          Copier Guy is right. Probably the exposure lamp or lamp inverter causing the problem. The ultimate test is the internal prints. If the internal prints come out OK its definitely optical.

          If the internal prints are affected look at primary charge loss.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Irish
            Trusted Tech

            100+ Posts
            • Nov 2007
            • 110

            #6
            Hi Is paper damp.. It may be evaporating from fuser and misting something in optical path .. More common on machines with scanner home position over fuser..

            Comment

            • logonjim
              Trusted Tech
              • Nov 2007
              • 136

              #7
              black copies ir 2200

              Hi guys is unlikely to be the exposure lamp as first few copies ok rem it only scans once so id be looking at first of all do a dc clear and re input values less its corrupted ,the dev unit, and drum ,then the hv power supply pcb ,

              Comment

              • Copier_Guy
                Senior Tech

                500+ Posts
                • May 2007
                • 543

                #8
                Originally posted by logonjim
                Hi guys is unlikely to be the exposure lamp as first few copies ok rem it only scans once so id be looking at first of all do a dc clear and re input values less its corrupted ,the dev unit, and drum ,then the hv power supply pcb ,

                Correct, I forgot that little detail. There goes that theory.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22930

                  #9
                  Primary charge loss.

                  Check for primary charge loss. Either the charge roller, contacts, or HVT.

                  You know, sometimes a shorted separation static eliminator can kill all the voltages from an HVT.
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • Canuck
                    Tech Specialist

                    1,000+ Posts
                    • Nov 2007
                    • 1713

                    #10
                    Check all High voltage contacts...dev bias,primary charging roll especially.....when you say it gets darker after more copies,is this multiple copies of 1 original or different originals? 1 original,not exposure...more than 1 then exposure possibly...make sure ccd is grounded properly(not from factory...they using a stand-off...put in a screw)

                    Comment

                    • SBBluewater

                      #11
                      Black Copies

                      Hi All,
                      Thanks for the replies. The internal test prints come out okay. When we make multiple copies of the same original the first 5 are okay. After that they slowly start to get backgrounding and the image eventually turns black. By the 50th copy you can no longer see the image and the copies are coming out Black. Canon seems to think it is the High Voltage Power supply that is going bad.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22930

                        #12
                        This is consistent with a bad HVT.
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • tecnimatiz

                          #13
                          Try A New Drum

                          Comment

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