paper is not correct , change paper messege

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  • adel_nathan
    Trusted Tech
    • Jul 2011
    • 103
    #1

    [Error Code] paper is not correct , change paper messege

    hi every body
    i have canon photocopy machune model IR2020
    from 2 days appear messege when i using 1st cassette
    " paper is not correct , change paper "
    i do that :-
    1- change paper size frome A4 to A4r to A3
    2- change paper type from plane to recycle to heavy ot couler ...act
    3- reset machine from service mode " cleaer , all "
    all these and the messege same
    note when i using 2nd cassette it's normall copy but it's slower than befor
    please help
    thanks
    Tags: canon, cassette, change, heavy, model, paper, reset, service, type
    • charm5496
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2008
      • 2387
      #2
      Re: paper is not correct , change paper messege

      do you get a jam with this message? There is a gear that was updated on the cassette feed unit that was updated for this issue.
      Accidents don't just happen. They must be carelessly planned.

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5001
          #3
          Re: paper is not correct , change paper messege

          ir2020-018.pdf
          If it ain't broke, don't fix it
          A picture is worth a thousand words

            Comment

            • charm5496
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2008
              • 2387
              #4
              Re: paper is not correct , change paper messege

              Originally posted by zoraldinho
              [ATTACH]10795[/ATTACH]
              that's the one!!! Pain in the rear to get to those feed units!!!
              Accidents don't just happen. They must be carelessly planned.

                Comment

                • Mikey
                  Technician

                  50+ Posts
                  • Sep 2009
                  • 54
                  #5
                  Re: paper is not correct , change paper messege

                  Originally posted by zoraldinho
                  [ATTACH]10795[/ATTACH]


                  Thank you.

                    Comment

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