Canon iR5020 Stapler

[rlbass]

I have a Canon iR5020 with a finisher. I have the printer shared via a Windows 2003 cluster server. The users are able to staple when making copies locally, but the option is grayed out when printing documents from a PC.
I am using the latest driver from Canon's website (PCL 5e for Vista and 2003 Server) for the printer, is there a seperate driver for the finisher? How can I enable the ability to staple documents when printing from a remote PC to this printer/copier?

[yourownfree]

stapler

go to device settings>get device status> apply
you should see the finisher after you do that.

[yourownfree]

its one of the print driver tabs "device settings"

[kwazimoto]

stapler

if the canon software is not loaded on the machine to get device status go to the print driver and tell it it that a staple is installed in the finishing section of the driver ..

[blackcat4866]

It can be configured manually in the print properties. The idea is to get the driver to know all the available accessories.