IR3570 Scanning

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  • Northwestservice
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jan 2011
    • 140

    #1

    IR3570 Scanning

    We rented a Ir3570 (without) meaps licence. told customers IT people that you can pull scan with software that has an aquire function. IT people tell me they cant find a free software that works. i told them they need to purcahse a full version of something like adobe. they insist that the scanning function does not work any suggestions as to what can be done?
  • spectraindo
    Trusted Tech

    250+ Posts
    • May 2008
    • 313

    #2
    Re: IR3570 Scanning

    There are many free softwares for scanning, they came bundled with the purchase of a scanner like Adobe Photoshop Elements (a cheap version of Photoshop).
    Tell the IT people to install canon Network Scangear and discover the machine, this is the TWAIN driver for Canon iR machines.

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    • charm5496
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2008
      • 2387

      #3
      Re: IR3570 Scanning

      they need to download and install NWSG for the pull scanning to work and you can use freeware to open the docs that you create.

      Color Network ScanGear v2.23

      here is a link to the manual and software.
      Accidents don't just happen. They must be carelessly planned.

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      • spectraindo
        Trusted Tech

        250+ Posts
        • May 2008
        • 313

        #4
        Re: IR3570 Scanning

        Color Network Scangear will not work with this machine, it is only black and white.
        Go to the Canon website and download Network Scangear.

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        • charm5496
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2008
          • 2387

          #5
          Re: IR3570 Scanning

          Originally posted by spectraindo
          Color Network Scangear will not work with this machine, it is only black and white.
          Go to the Canon website and download Network Scangear.
          grabbed the wrong link sorry.

          Network ScanGear v2.21

          here you go
          Accidents don't just happen. They must be carelessly planned.

          Comment

          • Simons
            Trusted Tech
            • Jun 2008
            • 490

            #6
            Re: IR3570 Scanning

            office 2003 = microsoft office tools / MS office tools for document scanning. office 2007 scanning http://services.pepperdine.edu/it/co...ng-off2007.pdf

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            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975

              #7
              Re: IR3570 Scanning

              I researched free scanning software, and found the following, here is it's description from SourceForge.net

              ScanTWAIN Updated 2011-02-23[/
              "ScanTWAIN is an Open Source TWAIN production quality scanning application based on QT 3.x. ScanTWAIN allows for duplex scanning from automatic document feeder (ADF) based scanners via TWAIN. "

              Coupled with the scangear, you should have a solution...



              Download ScanTWAIN from SourceForge.net
              "Once a King, always a King, but once a Knight is enough!"

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              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: IR3570 Scanning


                SourceForge
                -Banned countries and controversy

                In its terms of use,SourceForge states that its services are not available to users in countries on the sanction list of the U.S. Office of Foreign Assets Control (including Cuba, Iran, North Korea, Sudan and Syria). Since 2008, access to the secure server (used for making contributions to the site) was blocked for people from those countries. As of January 2010, all access including downloads is blocked for those users. This means that all people whose IP addresses appear to belong to those countries are prevented from using the site.

                These restrictions have drawn criticism as being counter to the free software movement, the open source software movement and the principles of making software available to all without discrimination.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                • anothertech
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1760

                  #9
                  Re: IR3570 Scanning

                  I use irfanview, it's free and easy to use.

                  IrfanView - Official Homepage - one of the most popular viewers worldwide

                  Comment

                  • mrfixit51
                    Lead Service Technician

                    1,000+ Posts
                    • Oct 2008
                    • 1975

                    #10
                    Re: IR3570 Scanning

                    Originally posted by anothertech
                    I use irfanview, it's free and easy to use.
                    I gave it a try, but the most popular file format is not supported,, will not create .pdf's
                    "Once a King, always a King, but once a Knight is enough!"

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                    • Northwestservice
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Jan 2011
                      • 140

                      #11
                      Re: IR3570 Scanning

                      okay we downloaded the net work scan gear form the eurpoe site its in german? when we use discover it finds the ip address but says it is scanning is disabled?

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                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: IR3570 Scanning

                        here is the ENGLISH link>Network ScanGear v2.21

                        Make sure Nw-scan is set to 1 in service mode and Enable dedicated Port under Additional Functions>System Settings> Network Settings is set to ON-

                        If you are using Network ScanGear for the first time after installing it, the network scanner to be used must be selected with the ScanGear Tool. The Network ScanGear driver cannot be started at the same time as the ScanGear Tool. If the ScanGear Tool is running, close it.

                        Network ScanGear is started by accessing it from a TWAIN compliant application as follows:
                        1. On the imageRUNNER-iR copier, press the Scan button. Press Online.
                        2. On the PC, start the TWAIN-compliant application.
                        3. In the application, select Network ScanGear as the scanner to be used. In the application, choose the command that selects a scanner, then select Network ScanGear in the dialog box that appears. After doing this operation once, there is no need to repeat it.
                        4. In the application, choose the command that starts scanning operation (for example, "Scan New" or "Acquire").


                        Did u re-boot after install of ScanGear ?


                        Look Here>http://www.copytechnet.com/forums/ca...-scangear.html
                        Last edited by teckat; 08-15-2011, 06:20 PM.
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                        • Northwestservice
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Jan 2011
                          • 140

                          #13
                          Re: IR3570 Scanning

                          i want to thank all who replied to this thread.....my machine is up and online now it is just the customer using a software that will work for them THANK YOU!!!

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                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: IR3570 Scanning

                            Originally posted by Northwestservice
                            i want to thank all who replied to this thread.....my machine is up and online now it is just the customer using a software that will work for them THANK YOU!!!
                            Great~~~~~~~~~~~~~~~~~

                            Final Solution Was
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • charm5496
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Apr 2008
                              • 2387

                              #15
                              Re: IR3570 Scanning

                              way to keep at it and solve the issue!!
                              Accidents don't just happen. They must be carelessly planned.

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