canon ir 550 E069

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  • derekwb
    • Aug 2025

    #1

    [Error Code] canon ir 550 E069

    rebuilt fuser, replaced HV-DC PCB,replaced trans./sep. corona unit still has error
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: canon ir 550 E069

    Originally posted by derekwb
    rebuilt fuser, replaced HV-DC PCB,replaced trans./sep. corona unit still has error
    a bias voltage is applied to the fuser assembly and the paper feeder guide and if this bias voltage shorts to the frame it will cause E069 codes. There are two simple checks that can be made to check for the bias voltage shorting to frame ground.
    Diagram below illustrates how to check for a bias short in the paper feeder guide. There shouldn't be any continuity at the two points in the photo below, where the black lead is simply on the frame ground. If it is shorting to frame ground, check for wear on green bushing on the registration roller shaft.
    100-0025_img.jpg

    Diagram below
    illustrates how to check for a bias short in the fuser roller. There shouldn't be any continuity at the two points in the photo below, where the black lead is simply on frame ground.
    100-0034_img.jpg

    Another thing to inspect is the condition of the black mylar shields for the Upper and Lower Pre-Transfer Guides.
    If the black mylar shields are wrinkled, ripped, torn or frayed, arcing of the Transfer Guide bias may occur, which will cause the E069 code.
    Try covering the Upper and Lower Pre-Transfer Guides with electrical tape


    At the rear side of the Upper Fuser roller there is a Fixing Bias tab that can become bent or deformed. At this point, arcing can occur which will load down the High Voltage Transformer causing the code. Check and make sure the Fixing Bias tab is making direct contact with the Fixing Bias line plate and is not contacting the frame of the Fuser unit.
    Bias.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • charm5496
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2008
      • 2387

      #3
      Re: canon ir 550 E069

      I think we might have TIP (Tech Induced Problem)
      Accidents don't just happen. They must be carelessly planned.

      Comment

      • derekwb

        #4
        Re: canon ir 550 E069

        instead of being a dick why dont you help others? jerk off

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: canon ir 550 E069

          Originally posted by derekwb
          instead of being a dick why dont you help others? jerk off
          take your Vulgar Language over to Facebook
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Northwestservice
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jan 2011
            • 140

            #6
            Re: canon ir 550 E069

            Originally posted by derekwb
            instead of being a dick why dont you help others? jerk off

            i don't know but i seem to think he does a good sideline job helping others...

            Comment

            • Supertech
              Technician

              Site Contributor
              50+ Posts
              • Feb 2005
              • 83

              #7
              Re: canon ir 550 E069

              Originally posted by derekwb
              instead of being a dick why dont you help others? jerk off
              1st post here and your already pissed at the world??? That "Tech Induced Problem" comment much have really touched a nerve.
              They call me Supertech for a reason

              Comment

              • watson
                Technician

                50+ Posts
                • Sep 2009
                • 64

                #8
                Re: canon ir 550 E069

                Can't remember if this fuser is just like the 8500, but if it is and the thin black collar on the back end of the fuser roller is cracked , you could get that code.

                Comment

                • Desert Rat
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • May 2008
                  • 1089

                  #9
                  Re: canon ir 550 E069

                  You are right Watson. There is a thin black collar in the back. And we all know that the heat will cause this to
                  get brittle and brake easily.

                  Tip's are a normal part of the process of elimination. First I eliminate the problem I induced, that's when I usually find
                  the problem I came in for in the first place.

                  Lighten up Derekwb, life is to short to be angry for no reason.

                  Nice post Teckat

                  Thanks

                  DR

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