Ricoh tech need help on old Canon NP6030

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  • Hadster
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2011
    • 264
    #1

    [Jamming] Ricoh tech need help on old Canon NP6030

    Paper Jams out of tray 2 with new feed tires. It picks up the paper and goes in about 4 or 5 inches then stops. I know
    on a Ricoh if the tray is set to the wrong size it will cause this prob. but the tray is set properly. I'm guessing a clutch?
    Thank you for any help!!
    Tags: canon, clutch, feed, jams, paper, ricoh, set, sliding, stops, tech, tray
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22999
      #2
      Re: Ricoh tech need help on old Canon NP6030

      Start by getting the jam codes.

      If my memory still serves, there's a small hole through the purple inner front cover right near the meter. Use an allen wrench or the like to press the push switch within the hole. When successful you'll get a "$" in the corner of the display. You'll enter 01, Start, (which is display), then you can scroll through the entries until you see "Jam", then Start. They'll look like "010C" or like that. Write down all the ones recorded, then come back.

      Any other old codgers, feel free to correct me. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • mjarbar
          #3
          Re: Ricoh tech need help on old Canon NP6030

          Originally posted by blackcat4866
          Start by getting the jam codes.

          If my memory still serves, there's a small hole through the purple inner front cover right near the meter. Use an allen wrench or the like to press the push switch within the hole. When successful you'll get a "$" in the corner of the display. You'll enter 01, Start, (which is display), then you can scroll through the entries until you see "Jam", then Start. They'll look like "010C" or like that. Write down all the ones recorded, then come back.

          Any other old codgers, feel free to correct me. =^..^=
          I still have the giant wavy paper clip I straightened for the task!!!

          If you haven't already done it it is worth cleaning any of the vertical path rollers as well, I seem to remember a couple were fond of just sliding over the paper and not feeding, but yes once we have jam codes!!!

            Comment

            • Hadster
              Trusted Tech

              Site Contributor
              250+ Posts
              • Aug 2011
              • 264
              #4
              Re: Ricoh tech need help on old Canon NP6030

              Thanks everyone, I will retrieve codes this monday 8/29.

                Comment

                • ikon01
                  Technician

                  50+ Posts
                  • Apr 2011
                  • 53
                  #5
                  Re: Ricoh tech need help on old Canon NP6030

                  just to add to what the other gents said.don't discount the feed clutch.they used to play up alot when we had them in the field.

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