Canon iR 5000 problem, please help!

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  • outlaw
    • Aug 2025

    #1

    Canon iR 5000 problem, please help!


    Hi everyone, I need a little help.
    This is example of copy (blank original)
    and this is example of print

    Copier is Canon iR5000. I tryed almost everything but i didn't make it. Please help.
  • TEC DOG
    Trusted Tech

    100+ Posts
    • Sep 2011
    • 113

    #2
    Re: Canon iR 5000 problem, please help!

    what exactly do you try already?

    Comment

    • vigour
      Service Manager

      1,000+ Posts
      • Aug 2010
      • 1038

      #3
      Re: Canon iR 5000 problem, please help!

      try changing the orientation in your driver from portrait to landscape or vice versa

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23009

        #4
        Re: Canon iR 5000 problem, please help!

        Yeah, what exactly is almost everything?

        Without the explanation, I would guess that the enduser took a wrinkled original that did not lay flat on the glass and ran several copies. Then the person didn't want to waste the paper, and put it back in the tray for the next person to find.

        I've experienced something like this before. I had been working on a subtle quality problem, and ran a couple hundred mostly blank pages. Let's say there is a sequence of spots on the page. Someone else sees these "blank" pages in the trash and says "What I waste! We can use these!" and puts them back in the tray. So I get a call from the first person "Hey! The problem is back! But only from tray 1... ".

        Just a WAG ... =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon iR 5000 problem, please help!

          Originally posted by outlaw

          Hi everyone, I need a little help.
          This is example of copy (blank original)
          and this is example of print

          Copier is Canon iR5000. I tryed almost everything but i didn't make it. Please help.

          what did u try/ what haven't u tried ?
          are u a tech. ??


          have u tried opening a new ream of paper ?


          have u cleaned the drum ??
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            5,000+ Posts
            • Mar 2008
            • 5015

            #6
            Re: Canon iR 5000 problem, please help!

            Second picture is no way to be a regular print.Open a new ream of paper like Teckat say and make a new print.It's smels on Blackcat story.
            If it ain't broke, don't fix it
            A picture is worth a thousand words

            Comment

            • spectraindo
              Trusted Tech

              250+ Posts
              • May 2008
              • 313

              #7
              Re: Canon iR 5000 problem, please help!

              Did you mean the lines on the print and copy has different orientations ?
              Turn OFF Auto Orientation in Additional Functions>Copy settings>Auto Orientation>Off

              Comment

              • outlaw

                #8
                Hehe, it's not a paper. I cleaned up laser unit, drum, coronas, everything but same problem appears. Also i did reset to factory settings, but same problem.

                Comment

                • Arcking1968
                  Technician
                  • Sep 2011
                  • 39

                  #9
                  Re: Canon iR 5000 problem, please help!

                  Even though you clean all the major parts, and reset the programs. It will not solve the problem if a parts is defective. Try to replace the unit one by one.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 23009

                    #10
                    Re: Canon iR 5000 problem, please help!

                    So you replaced ... nothing? And this is how you usually diagnose things? =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: Canon iR 5000 problem, please help!

                      Originally posted by outlaw
                      Hehe, it's not a paper. I cleaned up laser unit, drum, coronas, everything but same problem appears. Also i did reset to factory settings, but same problem.

                      what exactly are u looking for ??


                      u post copies & prints of documents with line columns & some type of wavy background/

                      is your question about the background or the column lines-??
                      how did u clean drum>how old is drum>did u check for a fame to ground issue ??


                      if it is the background issue want answers for> if the similar image is on PRINTS & COPIES & DF Copies>
                      u need to check the developer>a bias issue> a grounding issue >Primary Corona Assembly connection(arching)and so forth
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 23009

                        #12
                        Re: Canon iR 5000 problem, please help!

                        At least string a couple of corona wires, preferably (6).

                        Hehe. And doing nothing is somehow funny? =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

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