NP6030 Black Lines

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  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1664

    #1

    NP6030 Black Lines

    I know I'm reaching back here. Black lines about 1mm wide in the cross feed direction equal to the drum pattern. Changed drum and it went away for a day and came back. Changed composite power supply, still NG. I noticed the black even shows up in all the void areas. Going further, I found, by stopping the machine with the copy under the drum, that even with a white original, I still get the lines AND the drum is completely coated black but only transfers the lines. Wish I had a dv unit to swap but the fact that the lines perfectly match up with the drum circumference I doubt thats the problem. Gonna change dc controller tomorrow but thought I'd reach out for other ideas. Thought I saw everything on this model, I guess not.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: NP6030 Black Lines

    if u scan a white piece of paper on the glass/ do u still get cross-feed black lines on the copy
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1664

      #3
      Re: NP6030 Black Lines

      Yes. Thru ADF or on glass. Was shocked to see drum coated black with a white original and still come out white except for the lines. I even cut from line to line and wrapped it around the drum and its a perfect match.

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      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: NP6030 Black Lines

        Originally posted by Brian8506
        Yes. Thru ADF or on glass. Was shocked to see drum coated black with a white original and still come out white except for the lines. I even cut from line to line and wrapped it around the drum and its a perfect match.

        did u check and see if the scan lamp is turning off/on during scan
        used to have bad cable contribute to this


        open cover a run a sky shot without paper on glass !!
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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        • COPIERTEC ASSOCIATES
          Trusted Tech

          250+ Posts
          • Aug 2011
          • 279

          #5
          Re: NP6030 Black Lines

          Did u try to replace drum charger roller? Try to look at the cam driving the drum unit,it could be not grounding the drum. Also check on the preconditioning lamps ie small lamps above the drum unit.

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          • Brian8506
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2009
            • 1664

            #6
            Re: NP6030 Black Lines

            Originally posted by teckat
            did u check and see if the scan lamp is turning off/on during scan
            used to have bad cable contribute to this


            open cover a run a sky shot without paper on glass !!
            Yea I thought that too but the lamp stays on all the way. No blacking out. The blank exposure lamps are clean and operating fine. BTW, the drum I replaced was a unit so yes I replaced the charge roller.

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            • COPIERTEC ASSOCIATES
              Trusted Tech

              250+ Posts
              • Aug 2011
              • 279

              #7
              Re: NP6030 Black Lines

              By stopping the machine with the copy under the drum are there any prints of the copy on the drum? If not check on any of the mirrors that could have gone out of home position. If there are prints on the drum try settings of the drum in service mode 3. If all fails try to change dc controller board.

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              • Brian8506
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2009
                • 1664

                #8
                Re: NP6030 Black Lines

                Originally posted by COPIERTEC ASSOCIATES
                By stopping the machine with the copy under the drum are there any prints of the copy on the drum? If not check on any of the mirrors that could have gone out of home position. If there are prints on the drum try settings of the drum in service mode 3. If all fails try to change dc controller board.
                There is print as well as a complete black coating. I can still see the outline of the print and ironically, the copies are fantastic other than the black lines. I don't see why the image is being transferred but not the rest of the drum coating. I should see just the image on the drum with the white areas being clean but thats not the case. Had to put it away for the day and I'll start with drum ground and dc controller tomorrow.

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                • COPIERTEC ASSOCIATES
                  Trusted Tech

                  250+ Posts
                  • Aug 2011
                  • 279

                  #9
                  Re: NP6030 Black Lines

                  Possibly,while checking at the copy settings in service mode 3 look at the PRIMARY,IP-OFST and LIGHT.The BIAS must always remain at 0.Best regards!

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                  • Brian8506
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Feb 2009
                    • 1664

                    #10
                    Re: NP6030 Black Lines

                    Primary and ip offset are set to drum spec. Bias is at 0. Performed APVC MR

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                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22997

                      #11
                      Re: NP6030 Black Lines

                      Here are a few out of the database:

                      Banding and light & dark copies, dark bands. Install a star lock washer between the noise filter PCB and mount.

                      Banding, erratic copy quality, exposure lamp is fluctuating. Replace LF1, check ET2, F2, J2, and ground.

                      Black line in the crossfeed direction. Inspect the composite power supply for cracks. A bumper modification is added to prevent cracking. Replace the composite power supply.

                      Dark copies, banding. Scan lamp flickers during a copy run. It may not flicker when activated in service mode, because the developing unit is not rotating. Check the developing cylinder for signs of arcing. There may be a staple or paper clip on the developing cylinder shorting out the developing bias.

                      Dark copies, banding. Scan lamp dims while copying. Poor connection at the filter for the composite power supply. Locate the small PCB to the left of the composite power supply. Identify where one on the capacitor legs contacts frame ground . Scuff up the back of the PCB at that point for a good ground.

                      In *3*, Light-5 has no effect of lightening or darkening copies. May have a fabric or woven appearance of fill areas. May be accompanied by 25 mm bars in crossfeed direction at 94 mm intervals. Poor drum ground contact. Clean drum ground contact and shaft end, and lubricate with conductive grease (CK-0544). Run *4*, APVC-MR to restore basic copy quality. Additional copy quality adjustments may be necessary.


                      I like the last one best. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

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                      • Brian8506
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2009
                        • 1664

                        #12
                        Re: NP6030 Black Lines

                        I'm gonna focus on drum ground since I replaced composite, lamp doesn't flicker, I inspected dv unit and drum is taking on a full coat of black while still producing a good copy other than the lines. Maybe the new drum made good enough contact at installation thus the lines disappearing temporarily. Thanks for all the input guys. Will repost solution. Confidence!

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                        • Brian8506
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Feb 2009
                          • 1664

                          #13
                          Re: NP6030 Black Lines

                          So as not to possibly ruin another new drum, I put in a good used one and the lines disappeared. Put the bad drum in another machine and got the lines. I replaced the power supply prior so I figure I either had 2 drums do the same thing or the power supply took them out. Gonna wait a couple days and make sure the lines dont return.

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