Canon ImagePRESS Server Q1

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  • alexctx
    Trusted Tech
    • Dec 2010
    • 157

    #16

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #17
      Re: Canon ImagePRESS Server Q1

      Originally posted by manuelubau
      When i connect the box to a monitor, windows starts loading and then this image appears
      [ATTACH=CONFIG]14218[/ATTACH]

      I did check if the Hard drive was correctly connected and it was.






      You can not connect >
      the Fiery box directly to a PC to check the Fiery HDD
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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      • manuelubau
        Technician

        50+ Posts
        • Aug 2011
        • 62

        #18
        Re: Canon ImagePRESS Server Q1

        Originally posted by teckat
        You can not connect >
        the Fiery box directly to a PC to check the Fiery HDD
        Do you have a parts catalog for the server? I have a tough time knowing the name of each part or which connector is which. thanks. It is an used server. When we got it, it was fine, but an employee connected an additional LAN cable to the ImagePress C1 and the server's screen went blank.

        Edit: also I have no support from canon here. since advanced systems like these are not available in this country. if you could give detailed instruction how to test things I would appreciate it.

        Thanks a lot for your help!

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #19
          Re: Canon ImagePRESS Server Q1

          Originally posted by manuelubau
          Do you have a parts catalog for the server? I have a tough time knowing the name of each part or which connector is which. thanks. It is an used server. When we got it, it was fine, but an employee connected an additional LAN cable to the ImagePress C1 and the server's screen went blank.

          Edit: also I have no support from canon here. since advanced systems like these are not available in this country. if you could give detailed instruction how to test things I would appreciate it.

          Thanks a lot for your help!

          What are u talking about ?? additional LAN cable to where on C1 ??

          I posted the Q1 Manual already--here it is again-
          click on link>>>>>imagePress Q1_I&SGl.pdf


          parts sheet>>>Q1_Parts.pdf
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • KL568
            _

            250+ Posts
            • Feb 2011
            • 324

            #20
            Re: Canon ImagePRESS Server Q1

            Originally posted by manuelubau
            When i connect the box to a monitor, windows starts loading and then this image appears
            [ATTACH=CONFIG]14218[/ATTACH]

            I did check if the Hard drive was correctly connected and it was.
            Hi,

            Correct me if I am wrong, what you have done is:

            Connect a monitor to the VGA port of Fiery
            Bootup process on the monitor can see Windows logo, then that blue screen above?

            Not for the faint-hearted [jokingly], connect a keyboard and mouse to Fiery, press F8 key BEFORE the Windows logo showup. Should be presented with a few option on black background, select the option "Last known configuration..." If this cant solve your issue, best you get hold of the setup CDs to re-install the system.

            Comment

            • manuelubau
              Technician

              50+ Posts
              • Aug 2011
              • 62

              #21
              Re: Canon ImagePRESS Server Q1

              Originally posted by KL568
              Hi,

              Correct me if I am wrong, what you have done is:

              Connect a monitor to the VGA port of Fiery
              Bootup process on the monitor can see Windows logo, then that blue screen above?

              Not for the faint-hearted [jokingly], connect a keyboard and mouse to Fiery, press F8 key BEFORE the Windows logo showup. Should be presented with a few option on black background, select the option "Last known configuration..." If this cant solve your issue, best you get hold of the setup CDs to re-install the system.
              I did that and still got the same result. and yes you are correct.. I connected a monitor to the VGA port of the Fiery.

              Comment

              • KL568
                _

                250+ Posts
                • Feb 2011
                • 324

                #22
                Re: Canon ImagePRESS Server Q1

                Originally posted by manuelubau
                I did that and still got the same result. and yes you are correct.. I connected a monitor to the VGA port of the Fiery.
                Hi,

                Think you ran out of any options to recover this Q1. Only a fresh installation of the system from CD will clear this infamous BSOD.

                Comment

                • zukol21
                  Technician
                  • Feb 2012
                  • 14

                  #23
                  Re: Canon ImagePRESS Server Q1

                  Hi im having the problem with my Q1 too. Where can i get the firmware and system update files?

                  Thanks in advance!

                  Comment

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