Canon clc 3100 error code E020 1F1 Help PLEASE

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #16
    Re: Canon clc 3100 error code E020 1F1 Help PLEASE

    SWAP the Salt unit or replace it
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • The clk man
      Technician

      50+ Posts
      • Apr 2010
      • 86

      #17
      Re: Canon clc 3100 error code E020 1F1 Help PLEASE

      Originally posted by teckat
      SWAP the Salt unit or replace it
      If the salt unit is the long glass looking thing, I replace it. If it's not, can you tell me where the salt unit is?
      Also I really appreciate your help, if I can't get this copier going, I will have to go out of business after 22 years.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #18
        Re: Canon clc 3100 error code E020 1F1 Help PLEASE

        Originally posted by The clk man
        If the salt unit is the long glass looking thing, I replace it. If it's not, can you tell me where the salt unit is?
        Also I really appreciate your help, if I can't get this copier going, I will have to go out of business after 22 years.

        long glass looking thing is called -the Dust Proof Glass/which sits over drum

        the salt unit has wire connectors attached/ u mentioned that u have done numerous developer changes on this model> yet u have no knowledge about the most important unit that takes the readings> and needs a cleaning of toner off it's sheet well-

        1-last time u replaced a drum ???
        2-last time u replaced primary wire and grid plate
        all contribute to e020 errors

        if your business is this important > why don't u place a service call for a trained Canon tech ??

        I don't have any ideas why> when u press stir the unit will not rotate
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • The clk man
          Technician

          50+ Posts
          • Apr 2010
          • 86

          #19
          Re: Canon clc 3100 error code E020 1F1 Help PLEASE

          Originally posted by teckat
          long glass looking thing is called -the Dust Proof Glass/which sits over drum

          the salt unit has wire connectors attached/ u mentioned that u have done numerous developer changes on this model> yet u have no knowledge about the most important unit that takes the readings> and needs a cleaning of toner off it's sheet well-

          1-last time u replaced a drum ???
          2-last time u replaced primary wire and grid plate
          all contribute to e020 errors

          if your business is this important > why don't u place a service call for a trained Canon tech ??

          I don't have any ideas why> when u press stir the unit will not rotate
          1-last time u replaced a drum - 1 year ago
          2-last time u replaced primary wire and grid plate - 1 year ago. If the corona and grid plate was switch to another color, wouldn't the code travel with it if that was the problem?
          I call the local canon dealer and they said that they don't work on that class of copier anymore. When changed the developer last time, I drained the old developer out and poured the new developer in went into service mode to func-install-init-stir. And then turned the power switch off and then on. It has worked for the last several years. I have replaced almost everything that has to do with the yellow unit except the salt sensor. When I figure out where it is, I will replace that to,

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          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #20
            Re: Canon clc 3100 error code E020 1F1 Help PLEASE

            how many prints on the drum ?


            u don't/never turn off/on the power when u do a developer change/

            did you download and read the pdf I posted explaining developer change-

            CLICK ON PDF TO OPEN >>Replacing Developer-1.pdf


            SALT SENSOR POSITION

            salt.JPG


            ALSO--Check for a blown 5v breaker on the DC controller. The breaker is located next to connector J2201 on the DC Controller.
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • The clk man
              Technician

              50+ Posts
              • Apr 2010
              • 86

              #21
              Re: Canon clc 3100 error code E020 1F1 Help PLEASE

              Originally posted by teckat
              how many prints on the drum ?


              u don't/never turn off/on the power when u do a developer change/

              did you download and read the pdf I posted explaining developer change-

              CLICK ON PDF TO OPEN >>[ATTACH]15900[/ATTACH]


              SALT SENSOR POSITION

              [ATTACH=CONFIG]15899[/ATTACH]


              ALSO--Check for a blown 5v breaker on the DC controller. The breaker is located next to connector J2201 on the DC Controller.
              I recognize that part. I will change it on Monday. It seems like I have done this before. I have really bad memory and have to re-learn thing I've done a hundred times.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #22
                Re: Canon clc 3100 error code E020 1F1 Help PLEASE

                Never power off/on the printer after u do the SUPPLY of developer/

                this will cause the SALT sensor reading numbers out of wack>
                because on power up the readings from the developer are not set from the Salt Sensor>


                ( when the Salt Shutter opens and exposes the window it will receive low readings from the patch on bed> resulting in e020 code) this error will prevent a stir & init)
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • The clk man
                  Technician

                  50+ Posts
                  • Apr 2010
                  • 86

                  #23
                  Re: Canon clc 3100 error code E020 1F1 Help PLEASE

                  Originally posted by teckat
                  Never power off/on the printer after u do the SUPPLY of developer/

                  this will cause the SALT sensor reading numbers out of wack>
                  because on power up the readings from the developer are not set from the Salt Sensor>


                  ( when the Salt Shutter opens and exposes the window it will receive low readings from the patch on bed> resulting in e020 code) this error will prevent a stir & init)
                  Understood Sir.

                  Comment

                  • The clk man
                    Technician

                    50+ Posts
                    • Apr 2010
                    • 86

                    #24
                    Re: Canon clc 3100 error code E020 1F1 Help PLEASE

                    Originally posted by Canon.Tech
                    Are we talking about the CLC 3100 here? is it the same as the IRC3100!?
                    Yes Sir.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #25
                      Re: Canon clc 3100 error code E020 1F1 Help PLEASE

                      Originally posted by Canon.Tech
                      in that case the info posted is not for the clc 3100 it's for the clc 5000

                      YEA' posted the wrong dev. change pdf

                      CLC3100=Y, M, C, BK
                      CLC5000=C ,M, Y, BK


                      still a little brain dead from vacation

                      anyway/ still think it's a SALT ISSUE
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • The clk man
                        Technician

                        50+ Posts
                        • Apr 2010
                        • 86

                        #26
                        Re: Canon clc 3100 error code E020 1F1 Help PLEASE

                        Originally posted by teckat
                        YEA' posted the wrong dev. change pdf

                        CLC3100=Y, M, C, BK
                        CLC5000=C ,M, Y, BK


                        still a little brain dead from vacation

                        anyway/ still think it's a SALT ISSUE
                        Hopefully that's the case.

                        Comment

                        • The clk man
                          Technician

                          50+ Posts
                          • Apr 2010
                          • 86

                          #27
                          Re: Canon clc 3100 error code E020 1F1 Help PLEASE

                          Originally posted by Canon.Tech
                          What is the exact error code you have you say "E020 1F1" but that is incomplete.

                          Hope you have a good vacation teckat, where did you go?
                          E020-01F1

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                          • The clk man
                            Technician

                            50+ Posts
                            • Apr 2010
                            • 86

                            #28
                            Re: Canon clc 3100 error code E020 1F1 Help PLEASE

                            Changed the salt sensor - no change, still can't initialize or stir the yellow. Any other suggestions?

                            Comment

                            • The clk man
                              Technician

                              50+ Posts
                              • Apr 2010
                              • 86

                              #29
                              Re: Canon clc 3100 error code E020 1F1 Help PLEASE

                              I read somewhere that a bad hopper motor could cause this problem. If true, can you guy tell me where the hopper motor is? I have a clc 2400 parts machine so I shoild have another hopper motor. Thanks Robert.

                              Comment

                              • teckat
                                Field Supervisor

                                Site Contributor
                                10,000+ Posts
                                • Jan 2010
                                • 16083

                                #30
                                Re: Canon clc 3100 error code E020 1F1 Help PLEASE

                                Originally posted by The clk man
                                Changed the salt sensor - no change, still can't initialize or stir the yellow. Any other suggestions?
                                Hopper motor is not involved in STIR & INIT-

                                THE YELLOW DEVELOPER has enough toner included in the bottle to get a accurate reading/with out dropping down the hopper

                                I had 30 CLC's2400/3100/5000's to deal with in one building as an in-house tech/ I never released the Lens Shutters & dropped down the hopper to do the STIR & INIT as listed in manual--

                                1-power off printer
                                2-open front doors
                                3-key up printer with doors open/power up printer
                                4-release hopper outward> before lift >key in both lens shutters> then lift to upward position
                                5-try a short STIR for M-C-K> then stop for each> if OK !
                                6-U say when u select STIR for Yellow nothing happens > no rotation at all > then error code 01F1
                                7-I would pull off back cover on printer to inspect >the Developing motor drive system>& connectors>
                                YELLOW DEVELOPER DRIVE MOTOR

                                before u do this
                                > release and hold hopper a little outward>remove lens keys and drop down> power off printer
                                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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