Canon clc 3100 error code E020 1F1 Help PLEASE

[The clk man]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

Hopper motor is not involved in STIR & INIT-

THE YELLOW DEVELOPER has enough toner included in the bottle to get a accurate reading/with out dropping down the hopper

I had 30 CLC's2400/3100/5000's to deal with in one building as an in-house tech/ I never released the Lens Shutters & dropped down the hopper to do the STIR & INIT as listed in manual--

1-power off printer
2-open front doors
3-key up printer with doors open/power up printer
4-release hopper outward> before lift >key in both lens shutters> then lift to upward position
5-try a short STIR for M-C-K> then stop for each> if OK !
6-U say when u select STIR for Yellow nothing happens > no rotation at all > then error code 01F1
7-I would pull off back cover on printer to inspect >the Developing motor drive system>& connectors>
YELLOW DEVELOPER DRIVE MOTOR

before u do this> release and hold hopper a little outward>remove lens keys and drop down> power off printer

I found what I think are the developer motors I swapped the yellow one for the magenta one and powered it up and the same E020-01F1 code appeared. Also, how do I remove the lens keys Sir?

[teckat]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

Called the laser shutter opening tools/ some techs call them keys or plates
keys.JPG

Lens keys are the two small metal plates that u use to lock open the lens shutters before u lift up the hopper to it's final position

I thought u did many developer changes ??????????????


did u test the STIR for the other colors ?????????

if STIR works for other colors and not YELLOW u have a connection/signal issue/

[The clk man]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

Called the laser shutter opening tools/ some techs call them keys or plates
[ATTACH=CONFIG]15918[/ATTACH]

Lens keys are the two small metal plates that u use to lock open the lens shutters before u lift up the hopper to it's final position

I thought u did many developer changes ??????????????


did u test the STIR for the other colors ?????????

if STIR works for other colors and not YELLOW u have a connection/signal issue/

First of all, thank you for replying. I don't believe I have a lens key. I tried to stir the other colors, and they wouldn't stir either. I have no other option, I have to get this copier working again. So I appreciate the help that you guys are giving me.

[teckat]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

I hope u are talking about a CLC3100 PRINTER

how are u operating the printer during a developer change without closing both lens shutters ??

there is no way to do a developer change without doing this procedure before u lift up the hopper to it's final position

You can not even do a RECEIVE (empty toner) or a SUPPLY of developer without closing the lens shutters
Please explain how u did a Developer change in the past> without using something to close those Lens shutters--

if u can't explain> I am sorry but this may come to an end- Another poster sent u a MANUAL> download it and read it / and good luck

[The clk man]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

I hope u are talking about a CLC3100 PRINTER

how are u operating the printer during a developer change without closing both lens shutters ??

there is no way to do a developer change without doing this procedure before u lift up the hopper to it's final position

You can not even do a RECEIVE (empty toner) or a SUPPLY of developer without closing the lens shutters
Please explain how u did a Developer change in the past> without using something to close those Lens shutters--

if u can't explain> I am sorry but this may come to an end- Another poster sent u a MANUAL> download it and read it / and good luck

The manual that was sent by that great guy was for a different copier. As for how I changed the developer over the years, I would remove the unit from the copier and change the developer that way.

Also, this is a Canon CLC 3100.

[teckat]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

Check your PM for a gift>SM

Here is the correct procedure for a developer change for the CLC1000/2400/3100 series

click on pdf below for download > if u can't find those two small metal plates in the Plastic Supply box inside/front lower area of printer> use paper to wedge the shutter plates closed> also in box there should be the four plastic recovery cups > if missing use a plastic bag over each unit port for receiving old developer(see instructions in pdf)

CLC3100 -- Replacing the Developer.pdf

[The clk man]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

Check your PM for a gift>SM

Here is the correct procedure for a developer change for the CLC1000/2400/3100 series

click on pdf below for download > if u can't find those two small metal plates in the Plastic Supply box inside/front lower area of printer> use paper to wedge the shutter plates closed> also in box there should be the four plastic recovery cups > if missing use a plastic bag over each unit port for receiving old developer(see instructions in pdf)

[ATTACH]15920[/ATTACH]

I appreciate the help, But I have changed the developer many times before. What am I doing wrong with the E020-01F1?

[teckat]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

I don't know what u were doing all this time if u did not know about > Salt sensors or Laser shutters/

just read the information I sent u> and start all over> go by the book !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
there is no easy fix

I have been doing this a field tech/manager/instructor for over 25yrs.

[The clk man]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

I don't know what u were doing all this time if u did not know about > Salt sensors or Laser shutters/

just read the information I sent u> and start all over> go by the book !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
there is no easy fix

I have been doing this a field tech/manager/instructor for over 25yrs.

I will do my best Sir. I appreciate your guidance in this matter. Thanks Robert.

[The clk man]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

The copier rip still says "No Toner". Should I take the patch sensor apart and clean it?

[teckat]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

u never take apart the patch sensor/ u use a soft cloth to clean window/

no toner message on rip window= what color ?

Check the wire harness (FG5-4094-000) from the hopper relay pcb to each of the individual toner hoppers for poor connections or broken wires from tie wraps being too tight.
The Hopper sensors and clutches use the same ground connection. The machine could be losing the ground signal.

*******************
This wire harness is no longer available. If the problem is isolated to the harness, it will have to be repaired.

[The clk man]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

u never take apart the patch sensor/ u use a soft cloth to clean window/

no toner message on rip window= what color ?

Check the wire harness (FG5-4094-000) from the hopper relay pcb to each of the individual toner hoppers for poor connections or broken wires from tie wraps being too tight.
The Hopper sensors and clutches use the same ground connection. The machine could be losing the ground signal.

*******************
This wire harness is no longer available. If the problem is isolated to the harness, it will have to be repaired.

The copier asked for yellow, cyan, magenta, but NOT black. The harness thing sounds good. After I put everything back together and turned the power back on, it turned itself off immediately. I moved the wires to the yellow unit and I was able to turn it back on. I have an old clc 2400, will that harness work on the clc 3100?

[teckat]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

YES

[The clk man]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

YES

When I changed the patch sensor and put everything back together and powered the copier, I heard a zzzt.. sound and when I pulled up the hopper assembly, I could see where I didn't route the patch sensor wires correctly. When I move them back into place, I was able to power the copier again. Could the wiring harness be the culprit of the E020-01F1 code?

[teckat]

Re: Canon clc 3100 error code E020 1F1 Help PLEASE

YES/