ir4570 some kind of smudge on lines

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  • goldencup
    Trusted Tech
    250+ Posts
    • Nov 2008
    • 366

    [CQ] ir4570 some kind of smudge on lines

    Hi, any idea where this problem is coming? (see attached image) I have replaced, developing unit, drum unit and transfer roller. This is just an enlarge scan of test pattern 9 so that you can visibly see the problem.
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  • kuby
    Senior Tech
    1,000+ Posts
    • Oct 2007
    • 1309

    #2
    Re: ir4570 some kind of smudge on lines

    Have you changed the fuser unit or inspected it?

    Comment

    • Luther
      Senior Tech
      500+ Posts
      • May 2006
      • 682

      #3
      Re: ir4570 some kind of smudge on lines

      I agree Kuby, looks like the fixing film, ive been running into a lot of this

      Comment

      • arielcanon
        Trusted Tech
        100+ Posts
        • Mar 2012
        • 106

        #4
        Re: ir4570 some kind of smudge on lines

        Originally posted by goldencup
        Hi, any idea where this problem is coming? (see attached image) I have replaced, developing unit, drum unit and transfer roller. This is just an enlarge scan of test pattern 9 so that you can visibly see the problem.
        common problem with this model.
        ensure that u use OEM toner, check fixing film rotation, check pressure, check bearing.
        Learning never ends..
        Never give up, where there is a wheel there is a way..

        Comment

        • blazebusiness
          SanDiegoCopierRepair.com
          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 1246

          #5
          Re: ir4570 some kind of smudge on lines

          Originally posted by goldencup
          Hi, any idea where this problem is coming? (see attached image) I have replaced, developing unit, drum unit and transfer roller. This is just an enlarge scan of test pattern 9 so that you can visibly see the problem.
          The other responses are spot on... it's a fuser issue. And--- as arielcanon said----never never use generic toner in this model.
          sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

          Comment

          • blackcat4866
            Master Of The Obvious
            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22594

            #6
            Re: ir4570 some kind of smudge on lines

            Wow! am I late to the party. Oh, what the hell ... Fuser!

            Does the finished image smudge easily when rubbed? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • goldencup
              Trusted Tech
              250+ Posts
              • Nov 2008
              • 366

              #7
              Re: ir4570 some kind of smudge on lines

              Thanks for all reply, I'll check the fusing unit. By the way, image are not erased and all toners are original

              Comment

              • goldencup
                Trusted Tech
                250+ Posts
                • Nov 2008
                • 366

                #8
                Re: ir4570 some kind of smudge on lines

                may i know the grease that is used in the film of the fusing unit? The film seems to be okay and in good condition. By the way what do you use to clean the film.

                Comment

                • Canon.Tech
                  Trusted Tech
                  • Mar 2009
                  • 335

                  #9
                  Re: ir4570 some kind of smudge on lines

                  If you fit a genuine Canon fixing film unit you don't need to worry about greese, jamming, smudging, they are much better than the crappy non OEM film, nothing but trouble.

                  Also remember to replace the heat sink roller, this can cause smudging/jamming etc when it is soiled.

                  Comment

                  • blackcat4866
                    Master Of The Obvious
                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22594

                    #10
                    Re: ir4570 some kind of smudge on lines

                    Use Uniflor: *Tech Aids* UNIFLOR 8172

                    ... and you won't have much luck with cleaning the fixing film. Once it starts collecting toner, it will continue to collect in the same areas again.
                    =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Mina Banoub
                      Technician
                      • May 2011
                      • 50

                      #11
                      Re: ir4570 some kind of smudge on lines

                      <Cause>
                      The moisture held in paper evaporates in response to the heat from the fixing assembly, thus causing toner to fly
                      astray. This problem tends to occur when paper has low resistance and in a high temperature/high humidity
                      environment.
                      <Field Remedy>
                      Use the following service mode item to decrease the developing bias, thus suppressing the symptom:
                      COPIER>OPTION>BODY>FIX-SMR
                      0: default
                      1: decrease the developing bias by a single step (-20 V)
                      2: decrease the developing bias by 2 steps (-40 V)
                      If '2' is selected, the lines can become thinner.
                      <Image
                      Originally posted by goldencup
                      Hi, any idea where this problem is coming? (see attached image) I have replaced, developing unit, drum unit and transfer roller. This is just an enlarge scan of test pattern 9 so that you can visibly see the problem.

                      Comment

                      • mramlawi
                        Senior Tech
                        500+ Posts
                        • Jul 2011
                        • 838

                        #12
                        Re: ir4570 some kind of smudge on lines

                        if still faceing the problem as my friends said cahnge the fuser film and check the heat stink as Marc Said
                        Distinguished road makes you jewel in rough

                        Comment

                        • Canon.Tech
                          Trusted Tech
                          • Mar 2009
                          • 335

                          #13
                          Re: ir4570 some kind of smudge on lines

                          Did he just replace the fixing film not the genuine Canon film unit?

                          Comment

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