Getting Blank Screen

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  • d-raj
    • Sep 2024
    #1

    [Dead] Getting Blank Screen

    Hello,

    I have a Canon ImageRunner C2620. Until a few days ago it was running just fine. A couple of days ago I found that whenever I would turn it on, it would go straight to a white screen on the LCD display and not do anything else. Yesterday, I found that it is not even a white screen but just a blank screen whenever I turn on the machine. The green light for Power Remains on and nothing else happens. When I lift up the cover for the copier, the light turns on for that. We use it as a printer. Any help in how to resolve this would be appreciated.

    Thanks.
    Tags: blank scrren, canon c2620, white screen
    • doktor
      Trusted Tech
      100+ Posts
      • Jan 2010
      • 208
      #2
      Re: Getting Blank Screen

      I would start by reseating the DIMM's and Boot ROM on your main controller. Maybe doing a main controller clear and re-entering your door specs. If you still have the same issue after that I would move to replacement of the main controller and/or DC controller.

      You could also have a pinched wire in a harness, bad fuse PCB, door switches shorting out above the fuser assembly.

        Comment

        • Rachid.Akli
          Senior Tech
          500+ Posts
          • Oct 2011
          • 595
          #3
          Re: Getting Blank Screen

          Originally posted by d-raj
          Hello,

          I have a Canon ImageRunner C2620. Until a few days ago it was running just fine. A couple of days ago I found that whenever I would turn it on, it would go straight to a white screen on the LCD display and not do anything else. Yesterday, I found that it is not even a white screen but just a blank screen whenever I turn on the machine. The green light for Power Remains on and nothing else happens. When I lift up the cover for the copier, the light turns on for that. We use it as a printer. Any help in how to resolve this would be appreciated.

          Thanks.
          Do you mean that the machine is printing?

          If it's the case, i would suggest to change the display.

          Rachid.
          "Find a job you love and you’ll never have to work a day in your life." Nagy's father

            Comment

            • shadetree canon
              #4
              Re: Getting Blank Screen

              Be sure to check your plugs on the back of the control panel & lcd display. There is a ribbon cable that connects the lcd to control panel that i have replugged & solved that problem.

                Comment

                • d-raj
                  #5
                  Re: Getting Blank Screen

                  Thanks. that worked for me. I reseated both the DIMM and Boot Rom and it started working again.

                    Comment

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