Print out problem Canon IRC1028i

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  • mark121381
    Technician

    50+ Posts
    • Jul 2011
    • 85

    #1

    Print out problem Canon IRC1028i

    Hello,

    Need help on this. Is there someone here encountered this problem.IMG_4075.JPG IMG_4073.JPG This are the print outs coming from Canon IRC1028i. I did some trials to fix this problem but all are failed, I tried Auto adjust gradation and replacing new Fixing Ass'y but still problem occurred. It is only happened when printing from computer with images or pictures as you seen on my attachment.Any ideas on this, really appreciate your help, thank you in advance.
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5007

    #2
    Re: Print out problem Canon IRC1028i

    1. OEM toner

    2.In driver select maximum weight paper.(not enough temperature)

    3.Try with different paper.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Print out problem Canon IRC1028i

      Originally posted by mark121381
      Hello,

      Need help on this. Is there someone here encountered this problem. This are the print outs coming from Canon IRC1028i. I did some trials to fix this problem but all are failed, I tried Auto adjust gradation and replacing new Fixing Ass'y but still problem occurred. It is only happened when printing from computer with images or pictures as you seen on my attachment.Any ideas on this, really appreciate your help, thank you in advance.
      IMG_4075.JPGIMG_4073.JPG


      remove and check your fix unit/inspect
      looks like u have a fuse temperature issue/ paper type ??
      Fixing Sleeve Pressuring/releasing Control
      machine controls the pressure between the fixing sleeve and the fixing pressure roller as needed to prevent the fixing failure and the breakdown of fixing assembly--

      Check the nip width by following the procedure below if poor fixing image defect occurs.
      1) Make an all solid black print of A4 or Letter size using an toner cartridge same as for this machine, and take the print to the customer's site.
      2) Place the solid black print, with the printed side facing DOWN, in the cassette of the printer.
      3) Press the test print switch.
      4) Open the upper cover as soon as the leading edge of the paper appears in the delivery slot. Leave it for ten seconds.
      5) Turn OFF the machine and take fixing unit from the machine. Then take the paper out from the fixing unit.
      6) Measure the width of the glossy band across the paper and check that it meets the requirements


      i believe in your model is same as iRC1030 >
      The fixing temperature controls are divided into the following 4 types.

      Initial rotation temperature control
      CPU firstly turns ON the fixing heater for a specified period at power-ON and then, drives the fixing motor.
      In a low temperature status such as at initial operation, the fixing sleeve may get damaged when the paper is fed because the grease inside the fixing sleeve is not
      yet smooth enough.
      This control is to melt the grease inside the fixing sleeve by heating the fixing heater before the fixing motor drives and to lubricate the sleeve in order to prevent the fixing sleeve from being damaged.
      Fixing sub thermistor (TH2) is used to detect the temperature.
      Start-up temperature control
      CPU heats the fixing heater to the start-up temperature in order to warm the fixing assembly up to the required temperature for fixing.
      The start-up temperature varies depending on the elapsed time since previous print completion, paper types, and environments.
      Fixing sub thermistor (TH2) is used to detect the temperature.
      Print temperature control
      CPU maintains the temperature of the fixing sleeve at its targeted temperature during print operation.
      CPU gradually switches the target temperature in one printing process depending on the number of print. The targeted temperature varies depending on the paper
      types.
      The fixing main thermistor (TH1) is used to detect the temperature.
      Between-sheets temperature control

      At the continuous printing in low-speed mode, the pressure roller may be overheating between sheets.
      CPU reduces the temperature of hexing heater below the normal fixing temperature between sheets. The targeted temperature varies according to the between-sheets
      intervals and the paper types.
      The fixing main thermistor (TH1) is used to detect the temperature.
      At continuous printing with the paper width narrower than A4 size (210 mm), the end of fixing sleeve may overheat.
      If no paper is detected by the paper displacement sensor (SR714) on the registration roller at paper feed and, in addition, a detected temperature by the fixing sub
      thermistor (TH2) exceeds the specified temperature, it is considered that either universal size paper or narrower width paper than A4 size is fed.

      try this>>>>>>>>>>>

      change FRFS -Temp to "2" the default value is zero. The change can be made in service mode Copier > Adjust > VIFADJ > FRFS.



      looks like part stuck to pressure roller
      This is a repeated image >>>>>>>>>>>>>

      Attached Files
      Last edited by teckat; 10-21-2012, 06:02 PM.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Rachid.Akli
        Senior Tech

        500+ Posts
        • Oct 2011
        • 595

        #4
        Re: Print out problem Canon IRC1028i

        Originally posted by zoraldinho
        1. OEM toner

        2.In driver select maximum weight paper.(not enough temperature)

        3.Try with different paper.
        Hello,

        I once had the same issue with this model. The machine couldn't fixe that amount of toner (image) in that type of paper. So, as proposed by Zoraldinho, Try to slect a heaviest paper so that the machine increases its fixing time (lower fixing speed) or change the paper that would be able to fixe a higher amount of toner.

        Rachid.
        "Find a job you love and you’ll never have to work a day in your life." Nagy's father

        Comment

        • mark121381
          Technician

          50+ Posts
          • Jul 2011
          • 85

          #5
          Re: Print out problem Canon IRC1028i

          Originally posted by teckat
          [ATTACH=CONFIG]17848[/ATTACH][ATTACH=CONFIG]17849[/ATTACH]


          remove and check your fix unit/inspect
          looks like u have a fuse temperature issue/ paper type ??
          Fixing Sleeve Pressuring/releasing Control
          machine controls the pressure between the fixing sleeve and the fixing pressure roller as needed to prevent the fixing failure and the breakdown of fixing assembly--

          Check the nip width by following the procedure below if poor fixing image defect occurs.
          1) Make an all solid black print of A4 or Letter size using an toner cartridge same as for this machine, and take the print to the customer's site.
          2) Place the solid black print, with the printed side facing DOWN, in the cassette of the printer.
          3) Press the test print switch.
          4) Open the upper cover as soon as the leading edge of the paper appears in the delivery slot. Leave it for ten seconds.
          5) Turn OFF the machine and take fixing unit from the machine. Then take the paper out from the fixing unit.
          6) Measure the width of the glossy band across the paper and check that it meets the requirements


          i believe in your model is same as iRC1030 >
          The fixing temperature controls are divided into the following 4 types.

          Initial rotation temperature control
          CPU firstly turns ON the fixing heater for a specified period at power-ON and then, drives the fixing motor.
          In a low temperature status such as at initial operation, the fixing sleeve may get damaged when the paper is fed because the grease inside the fixing sleeve is not
          yet smooth enough.
          This control is to melt the grease inside the fixing sleeve by heating the fixing heater before the fixing motor drives and to lubricate the sleeve in order to prevent the fixing sleeve from being damaged.
          Fixing sub thermistor (TH2) is used to detect the temperature.
          Start-up temperature control
          CPU heats the fixing heater to the start-up temperature in order to warm the fixing assembly up to the required temperature for fixing.
          The start-up temperature varies depending on the elapsed time since previous print completion, paper types, and environments.
          Fixing sub thermistor (TH2) is used to detect the temperature.
          Print temperature control
          CPU maintains the temperature of the fixing sleeve at its targeted temperature during print operation.
          CPU gradually switches the target temperature in one printing process depending on the number of print. The targeted temperature varies depending on the paper
          types.
          The fixing main thermistor (TH1) is used to detect the temperature.
          Between-sheets temperature control

          At the continuous printing in low-speed mode, the pressure roller may be overheating between sheets.
          CPU reduces the temperature of hexing heater below the normal fixing temperature between sheets. The targeted temperature varies according to the between-sheets
          intervals and the paper types.
          The fixing main thermistor (TH1) is used to detect the temperature.
          At continuous printing with the paper width narrower than A4 size (210 mm), the end of fixing sleeve may overheat.
          If no paper is detected by the paper displacement sensor (SR714) on the registration roller at paper feed and, in addition, a detected temperature by the fixing sub
          thermistor (TH2) exceeds the specified temperature, it is considered that either universal size paper or narrower width paper than A4 size is fed.

          try this>>>>>>>>>>>

          change FRFS -Temp to "2" the default value is zero. The change can be made in service mode Copier > Adjust > VIFADJ > FRFS.



          looks like part stuck to pressure roller
          This is a repeated image >>>>>>>>>>>>>



          Sir Teckat,

          Hello Sir, thank you for this info. but Sir I already replaced new Fixing Ass'y , because we also think that Fixing Ass'y was the reason why the image repeated but problem still occurred. Sir I need to try the changing of FRFS -Temp to "2" in service mode. I believe something happened on the settings in service mode. Do you have settings or where i can find default settings list on the service mode. I tried to look inside the machine but I did not find the written settings usually find inside cover. and also Sir What is the best paper type I can recommend to use, usually we use here A4 size which is 80gsm. any advice. thank you again.
          Last edited by mark121381; 10-22-2012, 07:30 AM.

          Comment

          • mark121381
            Technician

            50+ Posts
            • Jul 2011
            • 85

            #6
            Re: Print out problem Canon IRC1028i

            Originally posted by zoraldinho
            1. OEM toner

            2.In driver select maximum weight paper.(not enough temperature)

            3.Try with different paper.
            Hello Sir,

            (.In driver select maximum weight paper.(not enough temperature) < as you mentioned here, How can I change in the driver for selecting weight paper?

            Thank you for your help

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              5,000+ Posts
              • Mar 2008
              • 5007

              #7
              Re: Print out problem Canon IRC1028i

              Example
              Attached Files
              If it ain't broke, don't fix it
              A picture is worth a thousand words

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Print out problem Canon IRC1028i


                READ-----
                Paper Requirements.pdf


                Heavy 2 can not be used it cassette
                only Stack Bypass=From 32 to 47 lb (121 to 176 g/m2)


                there is no service label in the machine, printing in the service mode setting value is not available either.
                Hence, adjustment in the market is being performed. Please note that when the value service mode is modified, be sure to record the modified value.
                When PCB is replaced or RAM clearing is performed, the adjusted ADJUST and OPTION value will return to default value.

                bottom line is >
                U NEED A MANUAL




                NIP CHECK (SEE ABOVE)

                Replace the fixing unit if the nip width is out of specification, since the nip width of the fixing unit is not adjustable in this machine.

                Service Mode

                1) Main menu key
                2) 2 key
                3) 8 key
                4) Main menu key

                change FRFS -Temp to "2" the default value is zero.
                The change can be made in service mode> > Copier > Adjust > VIFADJ > FRFS.

                FRFS-TMP
                Fixing temperature front side setting value
                [When used]
                The problem cannot be eliminated by performing special printing process and the image is not firmly fixed to the sheet, or a residual image remains in the image.
                [Caution] The fixing heater temperature is changed via this mode, and therefore, attentions should be paid when using this mode.
                [Adjustment method]
                - When an image is not firmly fixed to the sheet, the problem may be eliminated by increasing the setting value.
                - When a residual image remains in an image, the problem may be eliminated by decreasing the setting value.
                Setting range: -4 to 4 (Unit: Approx. 5 degree C)
                [Factory setting value/Value after RAM clearing: 0]


                BKFS-TMP Fixing temperature backside setting value
                [When used]
                The problem cannot be eliminated by performing special printing process and the image is not firmly fixed to the sheet, or a residual image remains
                in the image.
                [Caution] The fixing heater temperature is changed via this mode, and therefore, attentions should be paid when using this mode.
                [Adjustment method]
                - When an image is not firmly fixed to the sheet, the problem may be eliminated by increasing the setting value.
                - When a residual image remains in an image, the problem may be eliminated by decreasing the setting value.
                Setting range: -4 to 4 (Unit: Approx. 5 degree C)
                [Factory setting value/Value after RAM clearing: 0]
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • mark121381
                  Technician

                  50+ Posts
                  • Jul 2011
                  • 85

                  #9
                  Re: Print out problem Canon IRC1028i

                  Originally posted by zoraldinho
                  Example


                  Thank you sir, I will try this one

                  Comment

                  • mark121381
                    Technician

                    50+ Posts
                    • Jul 2011
                    • 85

                    #10
                    Re: Print out problem Canon IRC1028i

                    Originally posted by teckat

                    READ-----
                    [ATTACH]17855[/ATTACH]


                    Heavy 2 can not be used it cassette
                    only Stack Bypass=From 32 to 47 lb (121 to 176 g/m2)


                    there is no service label in the machine, printing in the service mode setting value is not available either.
                    Hence, adjustment in the market is being performed. Please note that when the value service mode is modified, be sure to record the modified value.
                    When PCB is replaced or RAM clearing is performed, the adjusted ADJUST and OPTION value will return to default value.

                    bottom line is >
                    U NEED A MANUAL




                    NIP CHECK (SEE ABOVE)

                    Replace the fixing unit if the nip width is out of specification, since the nip width of the fixing unit is not adjustable in this machine.

                    Service Mode

                    1) Main menu key
                    2) 2 key
                    3) 8 key
                    4) Main menu key

                    change FRFS -Temp to "2" the default value is zero.
                    The change can be made in service mode> > Copier > Adjust > VIFADJ > FRFS.

                    FRFS-TMP
                    Fixing temperature front side setting value
                    [When used]
                    The problem cannot be eliminated by performing special printing process and the image is not firmly fixed to the sheet, or a residual image remains in the image.
                    [Caution] The fixing heater temperature is changed via this mode, and therefore, attentions should be paid when using this mode.
                    [Adjustment method]
                    - When an image is not firmly fixed to the sheet, the problem may be eliminated by increasing the setting value.
                    - When a residual image remains in an image, the problem may be eliminated by decreasing the setting value.
                    Setting range: -4 to 4 (Unit: Approx. 5 degree C)
                    [Factory setting value/Value after RAM clearing: 0]


                    BKFS-TMP Fixing temperature backside setting value
                    [When used]
                    The problem cannot be eliminated by performing special printing process and the image is not firmly fixed to the sheet, or a residual image remains
                    in the image.
                    [Caution] The fixing heater temperature is changed via this mode, and therefore, attentions should be paid when using this mode.
                    [Adjustment method]
                    - When an image is not firmly fixed to the sheet, the problem may be eliminated by increasing the setting value.
                    - When a residual image remains in an image, the problem may be eliminated by decreasing the setting value.
                    Setting range: -4 to 4 (Unit: Approx. 5 degree C)
                    [Factory setting value/Value after RAM clearing: 0]


                    Hello Sir Teckat,

                    This is very helpful to me. I did change FRFS -Temp to "2". Right now we see some changes on print out but sometimes repeated image still occurred. Need some observation on this and trying adjust some value of the settings as you mentioned on adjustment method.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: Print out problem Canon IRC1028i

                      try this
                      change COPIER>ADJUST>VIFADJ>FRFS-TMP to a "2" and COPIER>ADJUST>VIFADJ>BKFS-TMP to a "2" in Service Mode.
                      Then in User Mode go to -
                      Additional Functions>Adjustment/Cleaning> and perform a Fixing Unit Cleaning.



                      ????

                      are you using Canon OEM Toner
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • mark121381
                        Technician

                        50+ Posts
                        • Jul 2011
                        • 85

                        #12
                        Re: Print out problem Canon IRC1028i

                        Originally posted by teckat
                        try this
                        change COPIER>ADJUST>VIFADJ>FRFS-TMP to a "2" and COPIER>ADJUST>VIFADJ>BKFS-TMP to a "2" in Service Mode.
                        Then in User Mode go to -
                        Additional Functions>Adjustment/Cleaning> and perform a Fixing Unit Cleaning.



                        ????

                        are you using Canon OEM Toner

                        need to update this thread, still I'm facing this problem. Im using original drum toner which coming from japan. I also change new fixing unit ass'y on this machine but still got this problem. Just want to ask is there any other parts need to replace? I am concluding the parts of video controller board. Do you think there is relation on this parts?

                        Comment

                        • SCREWTAPE
                          East Coast Imaging

                          Site Contributor
                          2,500+ Posts
                          • Jan 2009
                          • 3396

                          #13
                          Re: Print out problem Canon IRC1028i

                          Originally posted by mark121381
                          need to update this thread, still I'm facing this problem. Im using original drum toner which coming from japan. I also change new fixing unit ass'y on this machine but still got this problem. Just want to ask is there any other parts need to replace? I am concluding the parts of video controller board. Do you think there is relation on this parts?
                          Video controller. Unlikely..

                          This machine is not design for this type of output. This is a desktop printer.
                          To much saturation. That fixing element isn't made to fused that kind of toner saturation.

                          Give up.

                          Get yourself and MFP.

                          I'm not trying to be rude.

                          But it is what it is.

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: Print out problem Canon IRC1028i

                            THERE ARE PAPER TYPE SETTINGS UNDER
                            COPIER > FUNCTION > SPLMAN
                            You need a full manual to see all adjustments


                            these 3 pages should help out
                            READ THIS PDF

                            Image Issues.pdf






                            u need to try better quality paper for that much color saturation on this small unit

                            this is not a printing press

                            go back--look at these settings >



                            change
                            back to > COPIER>ADJUST>VIFADJ>FRFS-TMP to a 1
                            and COPIER>ADJUST>VIFADJ>BKFS-TMP to a 1
                            in Service Mode.


                            Then in User Mode go to Additional Functions>Adjustment/Cleaning> and perform a Fixing Unit Cleaning.


                            FRFS-TMP Fixing temperature front side setting value
                            [When used]
                            The problem cannot be eliminated by performing special printing process and the image is not firmly fixed to the sheet, or a residual image remains in the image.
                            [Caution] The fixing heater temperature is changed via this mode, and therefore, attentions should be paid when using this mode.
                            [Adjustment method]
                            - When an image is not firmly fixed to the sheet, the problem may be eliminated by increasing the setting value.

                            - When a residual image remains in an image, the problem may be eliminated by decreasing the setting value.

                            Setting range: -4 to 4 (Unit: Approx. 5 degree C)
                            [Factory setting value/Value after RAM clearing: 0]

                            BKFS-TMP Fixing temperature backside setting value
                            [When used]
                            The problem cannot be eliminated by performing special printing process and the image is not firmly fixed to the sheet, or a residual image remains in the image.
                            [Caution] The fixing heater temperature is changed via this mode, and therefore, attentions should be paid when using this mode.
                            [Adjustment method]
                            - When an image is not firmly fixed to the sheet, the problem may be eliminated by increasing the setting value.

                            - When a residual image remains in an image, the problem may be eliminated by decreasing the setting value.

                            Setting range: -4 to 4 (Unit: Approx. 5 degree C)
                            [Factory setting value/Value after RAM clearing: 0]







                            THERE ARE PAPER TYPE SETTINGS UNDER
                            COPIER > FUNCTION > SPLMAN
                            Last edited by teckat; 01-19-2013, 05:23 PM.
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • mark121381
                              Technician

                              50+ Posts
                              • Jul 2011
                              • 85

                              #15
                              Re: Print out problem Canon IRC1028i

                              Originally posted by teckat
                              THERE ARE PAPER TYPE SETTINGS UNDER
                              COPIER > FUNCTION > SPLMAN
                              You need a full manual to see all adjustments


                              these 3 pages should help out
                              READ THIS PDF

                              [ATTACH]19015[/ATTACH]






                              u need to try better quality paper for that much color saturation on this small unit

                              this is not a printing press

                              go back--look at these settings >



                              change
                              back to > COPIER>ADJUST>VIFADJ>FRFS-TMP to a 1
                              and COPIER>ADJUST>VIFADJ>BKFS-TMP to a 1
                              in Service Mode.


                              Then in User Mode go to Additional Functions>Adjustment/Cleaning> and perform a Fixing Unit Cleaning.


                              FRFS-TMP Fixing temperature front side setting value
                              [When used]
                              The problem cannot be eliminated by performing special printing process and the image is not firmly fixed to the sheet, or a residual image remains in the image.
                              [Caution] The fixing heater temperature is changed via this mode, and therefore, attentions should be paid when using this mode.
                              [Adjustment method]
                              - When an image is not firmly fixed to the sheet, the problem may be eliminated by increasing the setting value.

                              - When a residual image remains in an image, the problem may be eliminated by decreasing the setting value.

                              Setting range: -4 to 4 (Unit: Approx. 5 degree C)
                              [Factory setting value/Value after RAM clearing: 0]

                              BKFS-TMP Fixing temperature backside setting value
                              [When used]
                              The problem cannot be eliminated by performing special printing process and the image is not firmly fixed to the sheet, or a residual image remains in the image.
                              [Caution] The fixing heater temperature is changed via this mode, and therefore, attentions should be paid when using this mode.
                              [Adjustment method]
                              - When an image is not firmly fixed to the sheet, the problem may be eliminated by increasing the setting value.

                              - When a residual image remains in an image, the problem may be eliminated by decreasing the setting value.

                              Setting range: -4 to 4 (Unit: Approx. 5 degree C)
                              [Factory setting value/Value after RAM clearing: 0]







                              THERE ARE PAPER TYPE SETTINGS UNDER
                              COPIER > FUNCTION > SPLMAN


                              Hello Sir teckat,


                              1. (u need to try better quality paper for that much color saturation on this small unit ) - as you said here, what paper type can you recommend on this type of much color saturation?

                              2. COPIER>ADJUST>VIFADJ>FRFS-TMP to a 1
                              and COPIER>ADJUST>VIFADJ>BKFS-TMP to a 1) - I change this both settings into 1, then I see some changes, when we tried to print in 1 set, the images become good but when print goes on the problem occurred again.So I suggest to my customer to do printing every set so that the machine can rest. I believe into your thoughts that this machine is not for that kind of printing press. They are printing lots of images with that much of color saturation.

                              3. SPLMAN - I checked it, all settings are 0 as per manual note in the settings.

                              Thank you for all helpful tips, I learned a lots here.

                              Comment

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