Ir2022 Random Void Stripes on Prints...not copies

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  • Exceltech
    Technician
    • May 2012
    • 14

    #1

    [CQ] Ir2022 Random Void Stripes on Prints...not copies

    Working on an Ir2022... when printing from a PC or printing out a fax, I have white bands approximately 4mm running the direction of the paper. The stripes are random and never occur when copying ... Memory issue maybe?... help please!!
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Ir2022 Random Void Stripes on Prints...not copies

    Originally posted by Exceltech
    Working on an Ir2022... when printing from a PC or printing out a fax, I have white bands approximately 4mm running the direction of the paper. The stripes are random and never occur when copying ... Memory issue maybe?... help please!!
    check print drivers


    post copies of the issues
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Exceltech
      Technician
      • May 2012
      • 14

      #3
      Re: Ir2022 Random Void Stripes on Prints...not copies

      Originally posted by teckat
      check print drivers


      post copies of the issues

      see the pdf... voids look like something blocking the laser .. but are in a different area of the page each time.... this happens when a fax prints or a pc print.... not when copying...
      Attached Files

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Ir2022 Random Void Stripes on Prints...not copies

        Originally posted by Exceltech
        see the pdf... voids look like something blocking the laser .. but are in a different area of the page each time.... this happens when a fax prints or a pc print.... not when copying...
        1-check network connections & cables/

        2-try and disconnect the Fax pcb & run prints

        3- RUN A TEST PRINT/ to check for voids
        service mode:
        Additional functions key > 2 key > 8 key > Additional functions key

        Print test ((3) PRINT TEST)
        Press the numeric keypad key 3 on the test mode menu to select the print test.
        Press numeric keypad keys 2 and 4 during the print test to generate test patterns-
        Numeric keypad key 2
        (2) BLACK: All-black output
        Numeric keypad key 4
        (4) ENDURANCE: Black belt output
        To cancel test printing, press the stop key.

        test.jpg


        Image processor PCB
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

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