How do you rank Canon, Xerox, Ricoh and Konica?

[dpyle]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

After 25 years and working on Ricoh, Kodak, Canon, and some Xerox, I am leaning towards Ricoh (on the production side).
IBM would resell IBM logoed Ricoh and Kodak boxes for years. I found the Ricoh production machines ran very well if PM
was kept up. We had customers running some of the 90-135 ppm upwards of 30-40 million and ran well. The key is PM.

[northernlife]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

Many companies that test market a XEROX Color vs imagePress6000/7000 series > majority do not like the XEROX Black shadow on fonts when using full color on them-

85% will choose the Canon Product> a slight sacrifice of CQ but Service responce is always #1
imagePress6000/7000 series contracted customers receive 24 hour service w/a three hour responce window-

XEROX could not come close to that service time

Speaking for my territory up here. We've lost a couple machines to the qube's. I'm a canon guy straight up but for business colour nothing can touch the qube in terms of cost per copy. Again speaking of my territory, the only customers who are anal regarding perfect copy quality is one print shop. I did quit xerox to return to canon though :-) Less board changing for nothing

[campy]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

I've been servicing copiers since 1973 when everything was liquid toner. I have worked on Canon,Mita,Minolta,Ricoh,Sharp etc and they all have made a very good copier as well as a bad one. To me nothing comes close to Canon for black and white for quality of the image, they have smooth edges of the letters have excellent half tones. Canon invented and manufactures the all in one cartridge system that HP uses and has been the standard for over 30 years for black and white print quality.

[CThurman]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

Canon #1

[SCREWTAPE]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

Canon #1

#1 for there name. And there emulated P.S option

Let's see how the do with updated advanced versions.

The prices are still the same. What that tells me.

What as been updated, model number and speed.

[DAG COPIERS & COMPUTERS]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

Thanks for the "Resurrection" SCREW TAPE, You are welcome back from 'the world of the dead'. We've been missing you a lot on this Canon sub-forum.

[btolbert]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

CANON--CANON--CANON--CANON--CANON

nothing left to say

I most certainly agree. I currently work on Ricoh machines along with Canon and, by far, prefer Canon above all else. I have been a Canon tech since 1995 and so I do have some experience with them.
Regards,
Bill

[ApeosMan]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

I'm amazed to hear how poor the Xerox service is in the US and Europe. 'Fuji Xerox' has excellent customer service, they're well known in the Asia-Pacific region for it. In major Australian cities you can get a FX tech out out within a working day, but that could be because they work directly for FX and not a smaller dealer.

[COPIERTEC ASSOCIATES]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

I have worked on canon,Gestetner,mita,ricoh,xerox , konica and of recent kyocera mita and came up with the following analysis;
Canon machines have proved to be very good in quality,cost effective and user friendly in black and white.
Konica copiers have proved to good in colour copying due the high quality in the prints and being cost effective.
The most conservative company in copier technology is Xerox.
Of recent kyocera mita has improved in copy quality but with very high maintanance costs.

[bipc]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

CANON--CANON--CANON--CANON--CANON

nothing left to say

well i gotta agree with him over here on bigger machines you only see canon and a couple of old xerox models (over 10 years) that won't be changed because of the price they had, all major companies banks and government parts use canon's

[Exok]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

It is true that Xerox had fallen behind on the service side. That is why they they gave it up and purchased Global Imaging Systems (GIX) to take over as Xerox's service dept. I was a Global tech at the time of the purchase. For the first few years all our techs were Xerox trained and Xerox was the only product we sold from that point on. We slowly started to replace all our customer's older machines with new Xerox machines. We are now in the next stage of the transition. Machines that were formerly service directly by Xerox are now being services by GIX. You will see a very significant improvement to Xerox's service from this point on. GIX has a much higher standard than Xerox's former service dept.

[DAG COPIERS & COMPUTERS]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

It is true that Xerox had fallen behind on the service side. That is why they they gave it up and purchased Global Imaging Systems (GIX) to take over as Xerox's service dept. I was a Global tech at the time of the purchase. For the first few years all our techs were Xerox trained and Xerox was the only product we sold from that point on. We slowly started to replace all our customer's older machines with new Xerox machines. We are now in the next stage of the transition. Machines that were formerly service directly by Xerox are now being services by GIX. You will see a very significant improvement to Xerox's service from this point on. GIX has a much higher standard than Xerox's former service dept.

Well, let's hope so. As part of the transition, GIX should get rid of xerox's conservatism and open up the 'technical space' to allow their machines become tech friendly to any non-xerox trained tech to service and repair. As of now xerox machines are too difficult for some of us to repair.

[leevabug@gmail.com]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

I like the Ricoh , because of the fact that is user friendly

[xtrain]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

I like the Xerox machines. They were the first in the industry, long before the offshore copiers were developed in the 70,s and 80,s. If you are familiar with working on one Xerox, and you have a PWS laptop, and you can read, you can repair any Xerox. I am somewhat prejudiced, as I have 45 years experience on Xerox ,Osay, Xeikon. I provide the Portable Work Station laptop that is critical to working on Xerox equipment.If you need one, e-mail me at xtraininc@cableone.net

[sniper2g8]

Re: How do you rank Canon, Xerox, Ricoh and Konica?

Canon Canon............................................. ..........