ImagePress C1 Jam code 010D

[Van Steal]

Hi

I'm having a problem with an intermitent jam code on the C1 (010D). It only seems to happen on A4 and when in face-down delivery mode. I've replaced the sensor in question and upgraded the software to the latest ver (51.01). The printer is only 3 months old and has 50k on the counter

Thanks for taking the time to read this

Cheers

[djzolla]

hi mate,

had exactly the same problem on a C1. we changed the the sensor arm that corrosponds to the sensor in question. we also changed the 1st inlet sensor of the fuser unit. like where the paper 1st enters the unit.

that seemed to work for us

good luck

[Van Steal]

Cheers mate will try that

[djzolla]

i forgot to say that u should upgrade to latest firmware aswell:0

[Brianandkarin@ntlworld.co]

I'm sure that once you upgrade the firmware to 51.01 you then need to change a setting in service mode, not sure what it is but will post back later with details.

[kajsa39]

just need to upgrade 2 v 51.01 adjustments already made.

[Van Steal]

Hi thanks for the reply, have upgraded the software already have changed paper feed from A4 to A4R and hasn't jammed since. i'm going to change sensor in the fuser next time i'm servicing fixing unit will post reply on how i get on..but for now customer is happy to print on A4R

[Van Steal]

Very late update Replaced prefixing feed ass'y did the job thanks for your help

[kajsa39]

The Answer is to replace some springs in the fuser delivery door and on the fuser unit its self.
FC86455 FC86456.