Canon ir3025 image problems

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1361

    #1

    Canon ir3025 image problems

    Have a Canon ir3025 that has a light image on the rear side . When the copy comes out the image toward the back of the machine is very light. Have changed the developing unit (it help for a little while and then comes right back), changed the drum, transfer roller, toner. Anyone seen this before? Tech said he cleaned the laser unit and it still has the same issue.

    Thanks
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: Canon ir3025 image problems

    Originally posted by kuby
    Have a Canon ir3025 that has a light image on the rear side . When the copy comes out the image toward the back of the machine is very light. Have changed the developing unit (it help for a little while and then comes right back), changed the drum, transfer roller, toner. Anyone seen this before? Tech said he cleaned the laser unit and it still has the same issue.

    Thanks
    If the image on the drum is good but faint on the paper, the problem may reside in the transfer section of the copy process.

    Re-seat transfer roller and confirm correct pressure.

    Another possible cause is when the developing assembly is not receiving correct cam pressure.
    was this a new developer unit ?/it must have a good magnetic brush which is even across the entire surface.


    image density is light on the rear side of the copy.


    In this case> transfer roller was not properly attached to the mounting bracket. The transfer roller was removed and repositioned in the bracket working free the bind within the bracket.
    In this case, the transfer roller, spring and bracket were replaced.

    Check the front and rear transfer arms for proper positioning..
    When positioned properly, each end of the transfer roller should "spring back" after being pressed.
    If the roller is not positioned correctly, check that the springs on each end are in place.



    note:
    When there is a bind from a metal roller in a plastic bracket, it is recommended to replace the plastic part as it may have been damaged and allow the symptom to return.



    another thing to check >
    is checking &
    cleaning toner from the slit glass located on the scanner laser assembly
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Rachid.Akli
      Senior Tech

      500+ Posts
      • Oct 2011
      • 595

      #3
      Re: Canon ir3025 image problems

      Originally posted by kuby
      Have a Canon ir3025 that has a light image on the rear side . When the copy comes out the image toward the back of the machine is very light. Have changed the developing unit (it help for a little while and then comes right back), changed the drum, transfer roller, toner. Anyone seen this before? Tech said he cleaned the laser unit and it still has the same issue.

      Thanks
      Is you issue common to copying and printing (if the machine is not a printer, print a report or a pprint) ?

      Rachid
      "Find a job you love and you’ll never have to work a day in your life." Nagy's father

      Comment

      • campy
        Trusted Tech

        250+ Posts
        • May 2012
        • 315

        #4
        Re: Canon ir3025 image problems

        Try cleaning the slit glass in front of the laser unit there may be toner on it. You need to remove the drum to see it.

        Comment

        • canonbundy
          Senior Tech

          500+ Posts
          • Jun 2012
          • 607

          #5
          Re: Canon ir3025 image problems

          As Rachid Posted check internal print - if only occurring on copies clean Scanner Unit, if occurring on both and still doing after all other checks, maybe push the lower R/H side of the door in as a copy is made, sometimes the hinge can be bent.

          Comment

          • jose antonio
            Trusted Tech

            100+ Posts
            • Dec 2012
            • 119

            #6
            Re: Canon ir3025 image problems

            Originally posted by kuby
            Have a Canon ir3025 that has a light image on the rear side . When the copy comes out the image toward the back of the machine is very light. Have changed the developing unit (it help for a little while and then comes right back), changed the drum, transfer roller, toner. Anyone seen this before? Tech said he cleaned the laser unit and it still has the same issue.

            Thanks
            Remove the developing unit and inspect the magnetic roller, toner layer on the roll should be equally distributed front to back.
            If not, you have a toner supply problem. If ok than look into optics & laser scanner area and transfer.

            Comment

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