IRC-4080 With Fiery H1

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  • jose antonio
    Trusted Tech

    100+ Posts
    • Dec 2012
    • 119

    IRC-4080 With Fiery H1

    Hi all,

    I have been having this issues with an IRC-4080 with fiery H1 server installed , the last days it's on and off when printing, meaning sometimes it prints sometinmes not .
    sometimes after sending a print job the machine does not respond , it just sits there and no prints coming out.
    On the server display there is 00 , and every thing looks normal and you can even ping the machine.
    So far I tried rebooting , reconfigering settings, re install driver but problem stays. driver is PS.
    I am not sure if it,s a problem with the switch box, I have other printers installed and they print Ok

    Any ideas much apreciated,

    Jose Antonio
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: IRC-4080 With Fiery H1

    Originally posted by jose antonio
    Hi all,

    I have been having this issues with an IRC-4080 with fiery H1 server installed , the last days it's on and off when printing, meaning sometimes it prints sometinmes not .
    sometimes after sending a print job the machine does not respond , it just sits there and no prints coming out.
    On the server display there is 00 , and every thing looks normal and you can even ping the machine.
    So far I tried rebooting , reconfigering settings, re install driver but problem stays. driver is PS.
    I am not sure if it,s a problem with the switch box, I have other printers installed and they print Ok

    Any ideas much apreciated,

    Jose Antonio
    ===========================

    make sure u have the latest version of firmware for iRC4080 v89.03 or later

    Canon U.S.A. : Support & Drivers : imagePASS-H1

    on H1 ?? what ver. do u have 2.0 ?/ 1.2 ?/ 1.0 ?

    make sure u select correct PS Driver for ver.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • jose antonio
      Trusted Tech

      100+ Posts
      • Dec 2012
      • 119

      #3
      Re: IRC-4080 With Fiery H1

      Originally posted by teckat
      ===========================

      make sure u have the latest version of firmware for iRC4080 v89.03 or later

      Canon U.S.A. : Support & Drivers : imagePASS-H1

      on H1 ?? what ver. do u have 2.0 ?/ 1.2 ?/ 1.0 ?

      make sure u select correct PS Driver for ver.
      Server version is 2.0, the driver is correct for the server version, but firmware is outdated 61.02 .

      I ques i will have to update firmware, and i will let you know how it does.

      Thanks

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: IRC-4080 With Fiery H1

        Originally posted by jose antonio
        Server version is 2.0, the driver is correct for the server version, but firmware is outdated 61.02 .

        I ques i will have to update firmware, and i will let you know how it does.

        Thanks
        ==================================

        the H1 V2.0 needed at least v78.17 to function properly

        also there were a couple of patches for H1 v2.0
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • jose antonio
          Trusted Tech

          100+ Posts
          • Dec 2012
          • 119

          #5
          Re: IRC-4080 With Fiery H1

          Originally posted by teckat
          ==================================

          the H1 V2.0 needed at least v78.17 to function properly

          also there were a couple of patches for H1 v2.0

          I have installed the latest software V93.01, replaced the cross cable between server and machine, even disassembled the server box cleaned the inside and reseated connectors and memory chips, but problem stayed , first it seemed to work for a while , but then same thing again.The strange thing is that sometimes when it won't print i get out of printing properties than back in change paper sizes and or settings than it starts printing again, I don't know if its' mi operating system Windows 7, 64 but this very frustrating , i really want to put this thing to work for the the quality on graphics & flyers we print.
          Also reinstalled printer driver again with no improvement.
          I am using PS this is the only driver giving the quality needed for mi work.

          Anny other ideas?

          Thanks,

          Jose Antonio

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            Re: IRC-4080 With Fiery H1

            Originally posted by jose antonio
            I have installed the latest software V93.01, replaced the cross cable between server and machine, even disassembled the server box cleaned the inside and reseated connectors and memory chips, but problem stayed , first it seemed to work for a while , but then same thing again.The strange thing is that sometimes when it won't print i get out of printing properties than back in change paper sizes and or settings than it starts printing again, I don't know if its' mi operating system Windows 7, 64 but this very frustrating , i really want to put this thing to work for the the quality on graphics & flyers we print.
            Also reinstalled printer driver again with no improvement.
            I am using PS this is the only driver giving the quality needed for mi work.

            Anny other ideas?

            Thanks,

            Jose Antonio

            ------------------------------------------------


            Remove the H1 Open Interface PCB (Video PCB) inside the printer(also referred to as the RO-B Board) / remove>clean ends>re-seat
            OP.JPG

            also check that Interface Cable > they crap out



            remove & re-install PS Driver

            imagePASS-H1 v2.0 PostScript Driver for Windows 32 and 64 bit Operating Systems. This driver supports Windows XP/Vista/2003/2008/Win 7/Win 8/2012

            Canon U.S.A. : Support & Drivers : imagePASS-H1
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • jose antonio
              Trusted Tech

              100+ Posts
              • Dec 2012
              • 119

              #7
              Re: IRC-4080 With Fiery H1

              Took out and cleaned all boards and contacts on the main controller, also reseated all connectors .

              One strange thing tough , when i send a configuration test print from the fiery command work station it prints out immediately all the time.
              But when trying to print a document (any document) trough normal properties paper size ect it takes too long ore doesn't print at all.
              The PS driver installed is the latest on canon's site: drivers for H1
              I am beginning to think his is driver related, ore do i need to use the old version driver on the bottom drivers list? not sure it works with windows 7 64 bit.

              Jose Antonio

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16092

                #8
                Re: IRC-4080 With Fiery H1

                Originally posted by jose antonio
                Took out and cleaned all boards and contacts on the main controller, also reseated all connectors .

                One strange thing tough , when i send a configuration test print from the fiery command work station it prints out immediately all the time.
                But when trying to print a document (any document) trough normal properties paper size ect it takes too long ore doesn't print at all.
                The PS driver installed is the latest on canon's site: drivers for H1
                I am beginning to think his is driver related, ore do i need to use the old version driver on the bottom drivers list? not sure it works with windows 7 64 bit.

                Jose Antonio
                -------------------------------------------------------------------------------
                What applications have u tested printing with ?
                what type of files have the issue ? PDF/DOC/EXCEL ?/ b &w ? color ? both ?

                how or who setup this network + ( how many printers/users connected )
                u have an IT person u can call or onsite
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • jose antonio
                  Trusted Tech

                  100+ Posts
                  • Dec 2012
                  • 119

                  #9
                  Re: IRC-4080 With Fiery H1

                  Originally posted by teckat
                  -------------------------------------------------------------------------------
                  What applications have u tested printing with ?
                  what type of files have the issue ? PDF/DOC/EXCEL ?/ b &w ? color ? both ?

                  how or who setup this network + ( how many printers/users connected )
                  u have an IT person u can call or onsite
                  I called an IT guy and he says the H1 is the problem, but I'm not sure because i can send from the fiery command station.
                  There are other printers including an IRC-4080I UFR, and all print ok, on the same network.
                  All files have the same issue when printing to the H1.

                  Comment

                  • KenB
                    Geek Extraordinaire

                    2,500+ Posts
                    • Dec 2007
                    • 3946

                    #10
                    Re: IRC-4080 With Fiery H1

                    To try to verify that it is (or is not) a driver issue, download a pdf file using Command Workstation to the print and direct queues.

                    If it prints OK, it's a most likely a driver or network issue. If not, it's a copier / RIP problem.
                    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16092

                      #11
                      Re: IRC-4080 With Fiery H1

                      Originally posted by jose antonio
                      I called an IT guy and he says the H1 is the problem, but I'm not sure because i can send from the fiery command station.
                      There are other printers including an IRC-4080I UFR, and all print ok, on the same network.
                      All files have the same issue when printing to the H1.
                      --------------------------
                      EXAMPLE BELOW-------------for IT TECH to check if possible & it fits your situation if not disregard it

                      A customer experienced slow printing while connected to a hub on their network. While testing with a crossover cable, the print speed appeared to increase as a result of not being part of a collision domain on the network. The customer's IT person connected directly to a port on one of their layer 2 switches and the print speed increased dramatically.

                      Why did the throughput of data increase when connected to a port on the switch as opposed to a port on the hub?

                      Answer :
                      The speed increase with the layer 2 switch is a result of the operating characteristics of the switch.

                      First, let's explain that data throughput problems on a computer network may be caused by many factors. A good test of this is to connect with a crossover cable. If you notice an improvement, you may want to demonstrate the difference for the customer or IT person who is responsible for the network. At this point, whoever is responsible for managing network traffic can address the issue.

                      The improvement in throughput with the use of a layer 2 switch has an easy explanation. When any device or node, in our case a print device, is connected to a layer 2 switch, the device receives the full amount of bandwidth the network supports. This is an operating characteristic of a layer 2 switch.

                      In this particular case, the device was connected to a network consisting of a number of hubs with a number of devices connected to each of the hubs. All of these devices belong to the same collision domain. Normally, there are mechanisms in place for devices to avoid collisions with each other while sending data within the same collision domain. You may reach a point where you have too many devices connected and data collisions occur. When this happens, a significant amount of bandwidth is used with the result of reduced overall throughput.

                      We must also note that other factors are involved, such as cost. Layer 2 switches are more expensive than hubs. The IT professional is the person who will ultimately decide the structure of the network and will do so in accordance with the approval of the customer. This basically means that we will not suggest what type of connections should be used while considering the infrastructure of a network. The purpose of this discussion is to explain why a particular cause and effect pattern was noticed.

                      Often the IT professional who manages the traffic on a network will be aware of how to troubleshoot these types of problems. In some cases, where a little help is needed, it may be best to demonstrate using a laptop and crossover cable and let the IT professional who is responsible for the network to make determinations on how to improve traffic on the network.
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • jose antonio
                        Trusted Tech

                        100+ Posts
                        • Dec 2012
                        • 119

                        #12
                        Re: IRC-4080 With Fiery H1 Update!

                        After I had it guy run trough mi network checking everything and finding noting wrong, I decided to run
                        some PDF files trough command work station and every time it prints out right away.
                        Since we do most graphics work on corral and phothoshop this is not an option.the strange thing is that some times the driver works and once it starts printing it goes on with no problem, and I really need to use the ps driver, the color output with other drivers are off and to dark.
                        The it guy told me he thinks mi desktops and the H1 are the problems, need more CPU power on desktop for running this driver. I am not sure of this, as there are manny people running older computers with mi same set up.
                        I have another Ir-4080i UFR that fires right away when sending prints, but the colors just don't match what I see on the monitor.
                        Is there anyone with N2 PS kit installed on an ir-4080i that can share his opinion on color quality?
                        Any input appreciated,

                        Thanks, Jose Antonio

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16092

                          #13
                          Re: IRC-4080 With Fiery H1 Update!

                          Originally posted by jose antonio
                          After I had it guy run trough mi network checking everything and finding noting wrong, I decided to run
                          some PDF files trough command work station and every time it prints out right away.
                          Since we do most graphics work on corral and phothoshop this is not an option.the strange thing is that some times the driver works and once it starts printing it goes on with no problem, and I really need to use the ps driver, the color output with other drivers are off and to dark.
                          The it guy told me he thinks mi desktops and the H1 are the problems, need more CPU power on desktop for running this driver. I am not sure of this, as there are manny people running older computers with mi same set up.
                          I have another Ir-4080i UFR that fires right away when sending prints, but the colors just don't match what I see on the monitor.
                          Is there anyone with N2 PS kit installed on an ir-4080i that can share his opinion on color quality?
                          Any input appreciated,

                          Thanks, Jose Antonio

                          --------------------------------------------
                          The goal isn’t to match the prints to the monitor (RGB) or the converse. The goal is to make sure both the monitor (RGB) and the prints (CMYK) reflect, as accurately as possible, the information that is actually in the digital file.
                          This is achievable by straightforward means; trying to fudge either the monitor or the printer settings is the wrong approach and won’t yield good or consistent results.


                          efi Fiery Color Server Ref GUDE.pdf

                          efi Fiery Calibration.pdf

                          efi Fiery_Color_Settings_White_Paper.pdf
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16092

                            #14
                            Re: IRC-4080 With Fiery H1

                            imagePASS H1 / J1

                            There is a 'Substitute Colors' option in the Color section of the Fiery Printing tab in the PostScript Driver.
                            What is this option used for?



                            Answer :
                            In addition to managing 'named' colors, Spot-On allows you to create a list of 'substitute' colors in ColorWise Pro Tools.

                            Substitute colors are colors that, when called for in a document by their RGB or CMYK values, are substituted with a different color having the CMYK values from the Spot-On color dictionary. This permits exact color control and overrides individual RGB and CMYK colors.

                            * For more detailed information, including step by step instructions on using this feature, see the attached file 'Substitute Colors.pdf'.

                            Summary of steps to substitute colors:
                            1. Define 'Substitute Colors' within a 'Substitute Group' in the 'Spot-On' feature of ColorWise Pro Tools.

                            In the example below, substitute color '100.0r,0.0g,0.0b' has been created in the substitute group 'mike test sub grp'. When a document is printed with the color red (defined by '100% red, 0% green, 0% blue') in it, and 'Substitute Colors' is enabled in the PS driver, this shade of red will be replaced with a shade of yellow (0% cyan, 0% magenta, 50% yellow, 0% black).



                            2. Print a job with the PS driver, checking on the 'Substitute Colors' option.

                            Important notes:
                            - Color substitutions affect only text, vector, and line art. They have no effect on raster images.

                            - When a color is defined as a substitute color, the settings for an RGB color (such as RBG Source, Rendering Style, and RGB Separation) or CMYK color (such as CMYK Simulation Profile, CMYK Simulation Method, and Paper Simulation) have no effect. The color is converted with a process similar to spot color conversion.

                            - You cannot use the Substitute Colors and Postflight features at the same time. These print options are constrained from the printer driver.
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • jose antonio
                              Trusted Tech

                              100+ Posts
                              • Dec 2012
                              • 119

                              #15
                              Re: IRC-4080 With Fiery H1

                              Originally posted by teckat
                              imagePASS H1 / J1

                              There is a 'Substitute Colors' option in the Color section of the Fiery Printing tab in the PostScript Driver.
                              What is this option used for?



                              Answer :
                              In addition to managing 'named' colors, Spot-On allows you to create a list of 'substitute' colors in ColorWise Pro Tools.

                              Substitute colors are colors that, when called for in a document by their RGB or CMYK values, are substituted with a different color having the CMYK values from the Spot-On color dictionary. This permits exact color control and overrides individual RGB and CMYK colors.

                              * For more detailed information, including step by step instructions on using this feature, see the attached file 'Substitute Colors.pdf'.

                              Summary of steps to substitute colors:
                              1. Define 'Substitute Colors' within a 'Substitute Group' in the 'Spot-On' feature of ColorWise Pro Tools.

                              In the example below, substitute color '100.0r,0.0g,0.0b' has been created in the substitute group 'mike test sub grp'. When a document is printed with the color red (defined by '100% red, 0% green, 0% blue') in it, and 'Substitute Colors' is enabled in the PS driver, this shade of red will be replaced with a shade of yellow (0% cyan, 0% magenta, 50% yellow, 0% black).



                              2. Print a job with the PS driver, checking on the 'Substitute Colors' option.

                              Important notes:
                              - Color substitutions affect only text, vector, and line art. They have no effect on raster images.

                              - When a color is defined as a substitute color, the settings for an RGB color (such as RBG Source, Rendering Style, and RGB Separation) or CMYK color (such as CMYK Simulation Profile, CMYK Simulation Method, and Paper Simulation) have no effect. The color is converted with a process similar to spot color conversion.

                              - You cannot use the Substitute Colors and Postflight features at the same time. These print options are constrained from the printer driver.

                              Thanks for the info teckat,

                              But i was referring to another machine: irc-4080 UFR standing next to the irc-4080 with the H1 server, the H1 prints ok when it works.
                              There is an N2 printer kit available for the ir-4080i, i wanted to know if some one can share their experience on the print quality.

                              Thanks!

                              Jose Antonio

                              Comment

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