[CQ] Horizontal lines on copies.

[aakash@24]

I am facing this problem in ir 2830 .Horizontal dark black lines on copies .I have replaced drum 4 times and the same problem arises after 3-6k copies. I have changed the DP unit ,drum unit ,transfer section.I dont understand the problem,can it be HVT.

[Canon.Tech]

Re: Horizontal lines on copies.

This is a firmware issue, it causes the primary charge to stay on & burns those lines into the drum!you need to update the machine firmware to the latest version that has that bug fix & unfortunately fit a new drum!

[aakash@24]

Re: Horizontal lines on copies.

This is a firmware issue, it causes the primary charge to stay on & burns those lines into the drum!you need to update the machine firmware to the latest version that has that bug fix & unfortunately fit a new drum!

does that mean i have to upgrade the HDD to a newer software or i have to change the IP board

[northernlife]

Re: Horizontal lines on copies.

just flash the software with SST and you'll be good to go. As always, just in case, perform a p-print first and maybe even a backup of user settings just in case something goes wonky.

[aakash@24]

Re: Horizontal lines on copies.

just flash the software with SST and you'll be good to go. As always, just in case, perform a p-print first and maybe even a backup of user settings just in case something goes wonky.

will try the same tomorrow.lets see what happens.frustrated with the problem for over a month now?

[aakash@24]

Re: Horizontal lines on copies.

today replaced the HVT and the machine is working fine.But dont now for how much time.

[Canon.Tech]

Re: Horizontal lines on copies.

The fault will return & will damage another drum UNLESS YOU UPDATE THE FIRMWARE!

[aakash@24]

Re: Horizontal lines on copies.

the fault will return & will damage another drum unless you update the firmware!

do i have to upload all the files through sst

[aakash@24]

Re: Horizontal lines on copies.

do i have to upload all the files through sst

will it help if i replace the hdd with a new software pre insatlled

[Canon.Tech]

Re: Horizontal lines on copies.

If you have a HDD with the firmware preinstalled use, that easy to fit, especially if you dont have the firmware or SST!

[aakash@24]

Re: Horizontal lines on copies.

If you have a HDD with the firmware preinstalled use, that easy to fit, especially if you dont have the firmware or SST!

thx for help. i have a hdd of 2830 with firmware software pre-installed .