screen information gone screen go blank

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • pc123321
    Trusted Tech

    100+ Posts
    • Dec 2012
    • 103

    #1

    screen information gone screen go blank

    c3220 machine start up and warm up complete
    a while screen go blank no information on the screen
    why?
  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1658

    #2
    Re: screen information gone screen go blank

    Is it just in sleep mode? Check sleep time under timer settings

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: screen information gone screen go blank

      Originally posted by pc123321
      c3220 machine start up and warm up complete
      a while screen go blank no information on the screen
      why?
      -------------??
      is the POWER GREEN indicator ON

      other than posted Sleep check/

      First I would remove > clean ends & Re-seat the memory DIMMs


      Check the Main Controller PCB LED101 which is ON during normal operation. When you experience a blank LCD screen, inspect the Main Controller PCB LED101, if the LED is OFF, then replace the SRAM PCB (FG3-3669-000) which is mounted on the Sub Main Controller PCB.
      Check the connection between the Sub-Main Controller (J1303) and the Main Controller (J1209) to see if they are seated correctly.

      Ensure that the voltage between the neutral and ground poles is 1/2 a volt or less.


      Could also be a Power Distribution PCB issue
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      Working...