Canon C 500 Paper drawer issues

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  • tbscopy
    Technician
    • Jan 2014
    • 11

    #1

    [CQ] Canon C 500 Paper drawer issues

    Machine constantly say paper is low even when it is full. Customer can't print or make copies because of paper tray issues. I've tried everything to fix this. Any suggestions??
  • canonbundy
    Senior Tech

    500+ Posts
    • Jun 2012
    • 607

    #2
    Re: Canon C 500 Paper drawer issues

    Originally posted by tbscopy
    Machine constantly say paper is low even when it is full. Customer can't print or make copies because of paper tray issues. I've tried everything to fix this. Any suggestions??

    Are you sure it says 'paper is low'? or does it say "LOAD PAPER" if so change in Paper settings to 'PAPER SIZE OVERRIDE'.

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