Canon IR 3300 Error Code No. E0000-000

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  • Mohammedirfan
    Technician
    • Oct 2013
    • 12

    #1

    [Error Code] Canon IR 3300 Error Code No. E0000-000

    Hi this is irfan i have canon ir 3300 last 2 day it show this error code repeat when i clear the error code the comes back that error code. i replaced fuser fixing film and pressure roller Please help me.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon IR 3300 Error Code No. E0000-000

    Originally posted by Mohammedirfan
    Hi this is irfan i have canon ir 3300 last 2 day it show this error code repeat when i clear the error code the comes back that error code. i replaced fuser fixing film and pressure roller Please help me.
    ================================

    1. Connector
    Is the connector of the fixing assembly connected ?
    a. main power supply PCB (J8) <-> relay connector <-> heater
    b. DC controller PCB (J320) <-> relay connector <-> thermistor
    NO: Connect the connector.

    2. Fixing film unit (thermistor)Main power supply PCB, DC controller PCB
    Press the Start key. Is the drive voltage of the heater supplied by the connector J8 of the main power supply PCB?
    Main heater: between J8-1 (FSR1) and J8-5 (FSR COM)
    Sub heater: between J8-3 (FSR2) and J8-5 (FSR COM)
    YES: The heater drive power supply is faulty. Replace the main power supply PCB.
    NO: The thermistor control mechanism is faulty. Replace the DC controller PCB.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • blazebusiness
      SanDiegoCopierRepair.com

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 1257

      #3
      Re: Canon IR 3300 Error Code No. E0000-000

      I wouldn't waste a lot of time on diagnosing that old fuser when it can be replaced very cheaply. Just get a rebuilt fuser from Fusion Image Technologies and be done with the issue. Teckat posted about them here ages ago and they are a good resource for affordable ready to go Canon fusers.
      sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8164

        #4
        Re: Canon IR 3300 Error Code No. E0000-000

        If you have replaced the fixing film, assy from Canon not just the film???
        Also check the condition of the heat sink roller, however this is an old machine now, personally if my customers don't want to upgrade simply show them how to reset the error as I do.
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        ​

        Comment

        • blazebusiness
          SanDiegoCopierRepair.com

          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 1257

          #5
          Re: Canon IR 3300 Error Code No. E0000-000

          Originally posted by copier tech
          If you have replaced the fixing film, assy from Canon not just the film???
          Also check the condition of the heat sink roller, however this is an old machine now, personally if my customers don't want to upgrade simply show them how to reset the error as I do.
          He indicated that the error cannot be reset at all. He resets the code and it comes right back. Best option now replace the whole fuser(or just the fixing film assembly as you correctly suggested)
          sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8164

            #6
            Re: Canon IR 3300 Error Code No. E0000-000

            Originally posted by blazebusiness
            He indicated that the error cannot be reset at all. He resets the code and it comes right back. Best option now replace the whole fuser(or just the fixing film assembly as you correctly suggested)
            With his poor English I understood him to mean the error happened twice after he cleared it, however I that error E000 is related to the fixing film assy.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            ​

            Comment

            • Brian8506
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2009
              • 1664

              #7
              Re: Canon IR 3300 Error Code No. E0000-000

              Sounds to me like he replaced the film only. Problem wouldn't be the film but the element. Replace upper film assembly or the entire fuser unit.

              Comment

              • ernesto
                Trusted Tech

                250+ Posts
                • Oct 2011
                • 430

                #8
                Re: Canon IR 3300 Error Code No. E0000-000

                Originally posted by Mohammedirfan
                Hi this is irfan i have canon ir 3300 last 2 day it show this error code repeat when i clear the error code the comes back that error code. i replaced fuser fixing film and pressure roller Please help me.
                Hi,
                You can try to adjust this: * Additional Functions > Common Settings > Energy Consumption in Sleep Mode >
                Low (Default)→High

                All the best

                Comment

                • northernlife
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 847

                  #9
                  Re: Canon IR 3300 Error Code No. E0000-000

                  If the entire film has been replaced and still getting an e000 I've seen relay 1 on the main ps pcb no longer function. It is triggered by 5V from the dcon.

                  Comment

                  • Mohammedirfan
                    Technician
                    • Oct 2013
                    • 12

                    #10
                    Re: Canon IR 3300 Error Code No. E0000-000

                    Now i replace the fixing film assembly but error still comes back, when i try clear the error, the keys are not working. what can i do?

                    Comment

                    • northernlife
                      Senior Tech

                      500+ Posts
                      • Sep 2011
                      • 847

                      #11
                      Re: Canon IR 3300 Error Code No. E0000-000

                      you can't get into service mode with add functions > 2+8 > add functions?

                      Comment

                      • JAYAN PRINTO

                        #12
                        Re: Canon IR 3300 Error Code No. E0000-000

                        Replace the heating element

                        Comment

                        • Mohammedirfan
                          Technician
                          • Oct 2013
                          • 12

                          #13
                          Re: Canon IR 3300 Error Code No. E0000-000

                          Now i am replace the entire fixing film assembly, now showing E000-000 error was gone, but now i have problem with paper jam between fixing unit and delivery unit. when i made a copy single side that come easily without any problem. When i made a duplex then paper jam in above said area, what i do now? please help me.
                          Last edited by Mohammedirfan; 09-09-2014, 07:40 PM. Reason: more information

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: Canon IR 3300 Error Code No. E0000-000

                            Originally posted by Mohammedirfan
                            Now i am replace the entire fixing film assembly, now showing E000-000 error was gone, but now i have problem with paper jam between fixing unit and delivery unit. when i made a copy single side that come easily without any problem. When i made a duplex then paper jam in above said area, what i do now? please help me.



                            -------------------

                            DUPLEX JAME CODE
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • Mohammedirfan
                              Technician
                              • Oct 2013
                              • 12

                              #15
                              Re: Canon IR 3300 Error Code No. E0000-000

                              Originally posted by teckat
                              -------------------

                              DUPLEX JAME CODE

                              there is no error code just showing Paper jam

                              Comment

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