E0000 001 ir 4570

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  • AIT MAMEUR
    Technician

    50+ Posts
    • Jun 2008
    • 59

    #1

    [Error Code] E0000 001 ir 4570

    Hi, i have the error code e 0000 001 in my IR 4570, i have changed the fuser and the DC control but the problem persiste. Son please anyone To help me.
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8163

    #2
    Re: E0000 001 ir 4570

    Have you reset the error in service mode?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • AIT MAMEUR
      Technician

      50+ Posts
      • Jun 2008
      • 59

      #3
      Re: E0000 001 ir 4570

      Yves i do et in service mode

      Comment

      • Tricky
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2009
        • 2620

        #4
        Re: E0000 001 ir 4570

        Product : imageRUNNER 4570 series
        Title : E000 Error :000
        There were several symptoms:
        1st symptom was an intermittent error code of E000, sometimes the machine would
        run as many as 20k before the problem would re-occur.

        2nd symptom was the fixing film could be caked with toner.

        3rd and most common symptom was that the latch would catch when opening the
        Main Right Side Door, this can be remedied by adjusting the cover that can interfere
        with the fuser release (1 screw ) (this cover is added when installing the internal
        finisher). The common mistake in the field is to bend this latch instead of adjusting
        the cover.

        Workaround :
        Problem was that the latch that releases and applies pressure to the fixing film had
        been bent causing this mechanism to work erratically (proper and improper pressure
        when the Main Right side door was closed ).
        Solution was to replace the latch which is formally called the Hook Holder Unit; Part # FM2-0355-000


        Comment

        • AIT MAMEUR
          Technician

          50+ Posts
          • Jun 2008
          • 59

          #5
          Re: E0000 001 ir 4570

          Hello. i have replaced the right side door but the problem persiste.

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8163

            #6
            Re: E0000 001 ir 4570

            When you say you replaced the fuser, did you replace the complete fuser unit or just the fuser film ass'y?
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • Canuck
              Tech Specialist

              1,000+ Posts
              • Nov 2007
              • 1713

              #7
              Re: E0000 001 ir 4570

              This error means fuser is not heating up. Check the AC Driver..could be fried. Also if your right door switch is bad or not actuating properly, you won't get 24 volts at Dcon ....

              Comment

              • AIT MAMEUR
                Technician

                50+ Posts
                • Jun 2008
                • 59

                #8
                Re: E0000 001 ir 4570

                The parts which i replaced even the fuser unit and the right door or the ac card are working correctly.

                Comment

                • AIT MAMEUR
                  Technician

                  50+ Posts
                  • Jun 2008
                  • 59

                  #9
                  Re: E0000 001 ir 4570 resolved

                  hello, i have resolved the problem. it was the new fuser changed which is bas quality. thanks for all.

                  Comment

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