c364e : problem with ADF

[Copier Addict]

Re: c364e : problem with ADF

Page three of your firmware list shows no firmware for the ADF. That means the machine doesn't recognize that there is an ADF attached. I would start at the ADF connector and work my way back to the DF and check wiring. If all the wiring is okay, you likely have a board issue.

[allan]

Re: c364e : problem with ADF

Page three of your firmware list shows no firmware for the ADF. That means the machine doesn't recognize that there is an ADF attached. I would start at the ADF connector and work my way back to the DF and check wiring. If all the wiring is okay, you likely have a board issue.

I agree that that means that there is no ADF present, but if you can't select the correct DF in system 2 and options if will not show any way.

If you select the DF-624 under service mode and restart the machine did the setting stick? Does DF-624 stay highlighted?

[dc-master]

Re: c364e : problem with ADF

thank you guys
I came to a short trip and will back on next week and try your suggestions

If you select the DF-624 under service mode and restart the machine did the setting stick? Does DF-624 stay highlighted?

yes, it is still highlighted

[dc-master]

Re: c364e : problem with ADF

finally I find the problem and solve it.
it was very simple and stupid!

As you know a cable come from the ADF and connected to the main unit.

There is 2 wires that using for the power. the head cover of one these wires, not fixed correctly and therefore the ADF not received power voltage.

Thank you all guys that helped and guide me.

[habik]

Re: c364e : problem with ADF

Guess what I just run across this same/similar issue. but in my case it is c284e, and it problem is getting even funnier.

It started by not recognising paper size in ADF. Then when turned up it looked like it is working. Was on J9 firmware so loaded K2 to be sure. Tests 1-sided 2-sided mixed orignals all good. Did reboot, Copy OK, Scan OK. Went away.
Got a call back in 2 hrs. Machine doing the same. Next day went to the office got varistor and on arrival machine had CF907. Re-booted and changed varistor for original paper size width. Machine was ok for few secods then thrown paper jam when I put paper in ADF. Tried calibrating and abeit showing correct numbers out come came NG .. Trouble reset.Checked voltages and all seemed OK. Disconnected ADF. Machine working OK, COPY & SCAN. So ADF it looks like it is. Re-connected ADF and CF907 appear, went to Service Mode and in Firmware section is not showing ADF version. Tried Re-loding firmware and ADF is not on the Firmware boot menu. Disconected ADF and tried to print, machine is offline, trouble reset, machine showing offline, Can't print to it. Copy only, SO ..go figure. Will report later, when boards arrive. Before boards replacemet I'll have a proper look again on the connectors, as with all the honesty that board in ADF (DFCB) when you pull some of the connectors sometimes the whole connector poppes out so you have just pins sticking out. *Klumpat* we call it. `So if this same crap is midway and on the other side, I'll be fuming. But still don't get why machine is coming offline with ADF disconnected.

[blackcat4866]

Re: c364e : problem with ADF

... There is 2 wires that using for the power. the head cover of one these wires, not fixed correctly and therefore the ADF not received power voltage...

... I'll have a proper look again on the connectors, as with all the honesty that board in ADF (DFCB) when you pull some of the connectors sometimes the whole connector poppes out so you have just pins sticking out. *Klumpat* we call it...

Thanks for sharing dc-master and habik. =^..^=

[habik]

Re: c364e : problem with ADF

Both boards had to be replaced. DFCB & MFPB.
Cheers!


Sent from my iDon't believe in marketing device using Tapatalk

[habik]

Re: c364e : problem with ADF

Here is a pic of the connector that should be glued in


Sent from my iDon't believe in marketing device using Tapatalk