KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

[Timoteo82]

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[allan]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

I wonder if there is different installer guides for the "e" series and the older machines?

[Timoteo82]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

I checked it all goes back to the same install guide and lists both models.

[allan]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

https://www.bizhubmarketplace.eu/en/support.html

It does not seem to be supported on the non "e" series machines.
But this suggests a possible fix. You need IWS 2.0.

[Timoteo82]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

https://www.bizhubmarketplace.eu/en/support.html

It does not seem to be supported on the non "e" series machines.
But this suggests a possible fix. You need IWS 2.0.

That is the euro site (dont have access)... I am in the US. What does not seem to be supported on the "non e" series machines. How to get IWS 2.0? I don't see this anywhere. I attached the guide I am working off of. It shows the C554 second down on the list. Then the e-series below that.

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[emujo]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

The guide list the firmware level as XXX-70, not 72. Also, there is a step addressing IWS settings for the C754 and later. I know that on the e series you don't have to change this soft switch (150) but if I remember (and we do have market place installed on both e and non e) you had to make this change to get it to work. I have the corporate announcement app installed on a fleet of non e MFPs. Not exactly the same as the market place app, but pretty close as to MFP settings. Also, the installer version was updated a few months ago. Have you updated your version? Emujo

[Timoteo82]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

The guide list the firmware level as XXX-70, not 72. Also, there is a step addressing IWS settings for the C754 and later. I know that on the e series you don't have to change this soft switch (150) but if I remember (and we do have market place installed on both e and non e) you had to make this change to get it to work. I have the corporate announcement app installed on a fleet of non e MFPs. Not exactly the same as the market place app, but pretty close as to MFP settings. Also, the installer version was updated a few months ago. Have you updated your version? Emujo

Yes the guide lists that firmware the previous version. The machine had already been updated to 72. (is there a way to go backwards). I see the step about enabling the IWS but the installer does that for you as well. The software switch (150) needs to be changed which I believe we have done because it states " (required to enable the Web browser in the MFP)" which the unit is able to web browse. Will the web browser still work if this has not been switched (150)? Ya the installer forced the update to v. 1.7 (Something) when it gets downloaded. I am just so stumped.

[allan]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

Get XXX-70 firmware. I suppose you load it as normal.

[Timoteo82]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

Get XXX-70 firmware. I suppose you load it as normal.

I have it the machine wont accept it just keeps saying n.g.

[allan]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

Installing a ROM? like Pluging in a PIC?
ROM and firmware is not the same thing.

Or its like konica iROM

Or ROM is the reference to the LK itself.

[Timoteo82]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

Installing a ROM? like Pluging in a PIC?
ROM and firmware is not the same thing.

Can you give me more insight on this. Maybe im not understanding this correctly. I don't know where I would get the correct ROM.

[Timoteo82]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

Installing a ROM? like Pluging in a PIC?
ROM and firmware is not the same thing.

Or its like konica iROM

Or ROM is the reference to the LK itself.

If Rom is reference to the LK license, thats installed and the web browser can be used. just wont allow me to install the bizhub marketplace on the touch panel itself.

[allan]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

Can you give me more insight on this. Maybe im not understanding this correctly. I don't know where I would get the correct ROM.

Just referring to the error message. The requirements is the LK-101 V3 and UK-204. But the requirements on a support site mentions an i-option ROM to be installed with IWS 2.0 functionality in addition.

So is that a hardware or a software component.

[emujo]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

The ROM (along with all other components) would be updated by the firmware. There is nothing physical to replace here (outside of a possible bad system board or SSD). Ver 72 can be dropped back to ver 70, if your USB device is not working, try another one or format it and try again. I would try the softswitch change before anything else, your browser will still work. Emujo

[allan]

Re: KM Bizhub C554 LK-101 V3 Installed Bizhub Marketplace

Remember to remove the LK before doing this.