C224 QUALITY PROBLEM

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  • karim-tech
    Technician
    • Jan 2010
    • 47

    #1

    C224 QUALITY PROBLEM

    hey every body some help plz

    i have a quality problem with a KM c 224

    for the test pattern shown in the first picture is with 2 level

    the first 4 colors wirth the 255

    and the second with 100

    the problem is too light in the side with the red circl for the 4 colors

    i have changed the transfert belt the fusing unit also the k DRUM but problem persisted

    12814053_904943986288950_17618109695856221_n.jpg

    1915275_904943929622289_2789824715439641008_n.jpg
    Attached Files
  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2142

    #2
    Re: C224 QUALITY PROBLEM

    since its all 4 colours I'd be looking at the second transfer roller first of all, is it pressing properly against the belt ?

    Have you stopped the machine mid paper feed to see if the image is formed perfectly on the belt ? if it is, you can be assured its a second transfer issue.

    Comment

    • karim-tech
      Technician
      • Jan 2010
      • 47

      #3
      Re: C224 QUALITY PROBLEM

      Originally posted by EarthKmTech
      since its all 4 colours I'd be looking at the second transfer roller first of all, is it pressing properly against the belt ?

      Have you stopped the machine mid paper feed to see if the image is formed perfectly on the belt ? if it is, you can be assured its a second transfer issue.
      thx
      EarthKmTech
      for the replay

      i have changed the second transfert also and the problem persiste
      i stopped the machine to creat a missfeed paper to check out the latent image created on the transfert belt and the image was with the same problem


      thanx again

      Comment

      • Copier Addict
        Aging Tech

        Site Contributor
        10,000+ Posts
        • Jul 2013
        • 14067

        #4
        Re: C224 QUALITY PROBLEM

        Originally posted by karim-tech
        thx
        EarthKmTech
        for the replay

        i have changed the second transfert also and the problem persiste
        i stopped the machine to creat a missfeed paper to check out the latent image created on the transfert belt and the image was with the same problem


        thanx again
        Did you clean the printheads?

        Comment

        • karim-tech
          Technician
          • Jan 2010
          • 47

          #5
          Re: C224 QUALITY PROBLEM

          Originally posted by copier addict
          Did you clean the printheads?

          thx for the replay

          yes i did for the 4 printheads

          let me tell you that the problem is in the 4 test colors

          if it was the printheads maybe will be just in one color

          thax again
          best regards

          Comment

          • emujo
            Field Supervisor

            2,500+ Posts
            • Jun 2009
            • 3009

            #6
            Re: C224 QUALITY PROBLEM

            Have you double checked to ensure the shipping locks were removed from both sides of the X-fer roller? I've seen this bite more than a few techs thinking that since the string came out, the lock must be out also. If the image is being laid on the xfer belt the same way, then the issue has to be related to the print head, or x-fer belt. Emujo
            If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

            Comment

            • kingarthur
              Service Manager

              1,000+ Posts
              • Feb 2008
              • 1284

              #7
              Re: C224 QUALITY PROBLEM

              is the m/c level...
              Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5460

                #8
                Re: C224 QUALITY PROBLEM

                I have a similar problem on a C280 all seems fine second transfer and ITB replaced the machine is level the drums and DEV unit are all good. I changed the paper to SEF and the call is gone for months already.

                Have you tried adjusting the transfer currents??
                Whatever

                Comment

                • mo0651
                  Service Manager

                  1,000+ Posts
                  • Apr 2009
                  • 1054

                  #9
                  Re: C224 QUALITY PROBLEM

                  We had a c454 non e model with a similar quality issue. We had a bad printhead.

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5460

                    #10
                    Re: C224 QUALITY PROBLEM

                    That is one of the few things i did not change?? I will try that when the call comes back...
                    Whatever

                    Comment

                    • gordonu10

                      #11
                      Re: C224 QUALITY PROBLEM

                      Have you tried cleaning the IDC sensors under the transfer belt?

                      Comment

                      • Elmo
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Feb 2010
                        • 541

                        #12
                        Re: C224 QUALITY PROBLEM

                        what copy count have the developers done
                        have you tested a different developer unit
                        from the comparison pics all pages looks weak not just the edge
                        I Used To Live To Fix Things Now i Fix Things To Live

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5688

                          #13
                          Re: C224 QUALITY PROBLEM

                          I've seen similar issues when the floor tilts the copier towards the wall so all the DV bulk is in the middle to rear.
                          Put a level on the platen glass and see if it's off kilter.
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

                          Comment

                          • DelawareJim
                            Technician

                            Site Contributor
                            50+ Posts
                            • Jan 2008
                            • 65

                            #14
                            Re: C224 QUALITY PROBLEM

                            Check the 2nd transfer assembly housing. In perticular, the 4 springs and 2 tabs that hold it onto the frame. Simply remove the whole assembly and reinstall making certain that the 2 tabs and all 4 springs go where they are supposed to go.

                            Comment

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