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  • CrapAimer
    Trusted Tech

    250+ Posts
    • Jan 2010
    • 296

    #1

    +224

    Hi All

    Trying to set up scan to email using office 365 heard its crap, keeps coming up error

    George
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5678

    #2
    Re: +224

    Microsoft says to use smtp.office365.com with port 587 or 25, and TLS required

    You must use STARTTLS. SSL/TLS will not work

    Object moved
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • B0265
      Senior Tech

      500+ Posts
      • Jan 2007
      • 718

      #3
      Re: +224

      Check this post, I think the problem is the same for Google and Office 365.

      Comment

      • kingarthur
        Service Manager

        1,000+ Posts
        • Feb 2008
        • 1282

        #4
        Re: +224

        I set up a C227 using these this week


        Subject

        Background / Symptom

        Setup information for scanning to email using Office 365

        Issue / Cause

        The configuration does have some differences to normal scan to email configuration.

        Advice and Solution
        1. Log on to the Konica Minolta Bizhub device administration page.
        2. Log in as an administrator.
        3. Go to the Network tab.
        4. Go to the Email Settings tab.
        5. Go to the Email TX (SMTP) tab.
        6. Make sure the Email TX Setting checkbox is checked.
        7. Make sure the Please check to enter host name checkbox is checked.
        8. Type the name of your Office 365 server in the SMTP Server Address box. This will usually be smtp.office365.com
        9. Set the Use SSL/TLS drop down to Start TLS.
        10.Set the Port Number box to 587 or 25.
        11.Make sure the Device Mail Address is the same email address as the account you are planning to use for SMTP Authentication in the steps below.
        12.Check SMTP Authentication checkbox.
        13.In User ID type the username of your Office 365 account. This will be the complete email address
        14.Check Password is changed checkbbox.
        15.Enter your password in the password field.
        16.Click the OK button to save.
        17.Then click on the System Settings tab.
        18.Click on the Machine Settings tab.
        19.In the Email Address fields enter the email address you used for SMTP authentication in step 13.
        20.All configured! Do a test scan-to-email.

        Microsoft link:
        Object moved
        Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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        Working...