Weird CQ

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  • kingarthur
    Service Manager

    1,000+ Posts
    • Feb 2008
    • 1301

    #1

    Weird CQ

    Went to have a look at A C554e, which the customer said "faded when copying", printed off the management list & gradation sheets & all seemed ok, copied the first sheet of the management list & it was faded, then copied the same sheet as magenta & it looked fine, I then swapped the K & M drums & the fault remained with the black, I then used my test chart to make the same copies, again magenta was fine and black was faded, i checked the K Dv unit and it appeared fine, cleaned the K print head, as the prints are fine and copies aren't, it points to an optical problem, however the fact I can copy in magenta fine...would indicate it's not...I going with the latest FW, but has anyone seen this beforeM test chart copy.pdfM copy.pdfK test chart copy.pdfK gradation print.pdfK copy.pdfInternal print.pdf
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...
  • kingarthur
    Service Manager

    1,000+ Posts
    • Feb 2008
    • 1301

    #2
    Re: Weird CQ

    went back today & removed the printhead completely, the glass on the Y & K printheads were filthy, cleaned both with IPA and now got "perfect" copies...most of the muck on the glass appears to have been caused by the cleaning wand
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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    • TheBlueOrleans
      Trusted Tech

      100+ Posts
      • Aug 2012
      • 232

      #3
      Re: Weird CQ

      That magic wand is the best, isn't it?
      That was one of the "bugs" in my ILT class exam, broken piece of the cleaning wand covering one of the PH windows causing single color void.

      Not certain how to go about cleaning the cleaning wand, though.
      Somewhere there is a tree working hard to produce oxygen for you to live, NOW GO APOLOGIZE TO IT!

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5459

        #4
        Re: Weird CQ

        Originally posted by TheBlueOrleans
        That magic wand is the best, isn't it?
        That was one of the "bugs" in my ILT class exam, broken piece of the cleaning wand covering one of the PH windows causing single color void.

        Not certain how to go about cleaning the cleaning wand, though.

        I have tried to order more of those strips...
        Whatever

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5737

          #5
          Re: Weird CQ

          A00J106202 Cleaning Pad
          just replace the pads

          We know a thing or two because we've seen a thing or two.
          The medication helps though...

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