C451 + missing user box... Seems like there is no hard drive :/ Can I use normal HDD?

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  • mike86
    Technician
    • Jun 2016
    • 13
    #1

    [Misc] C451 + missing user box... Seems like there is no hard drive :/ Can I use normal HDD?

    C451 arrived, everything seems to be working fine (great print quality, much better than my business cards quality, other laser printers or inkjets).

    However there is missing user box, so I guess HDD is missing.

    Could you let me know if I can use HDD from other Konica Minolta machines, or maybe there is some software for formatting hard drive so partition/files would suits KM Bizhub printer.

    I am thinking about 3 options
    - buying HDD for C451 (will be very, very difficult)
    - buying HDD for another close BizHub (easier)
    - formatting/partitioning for BizHub (easiest)
    Tags: None
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5804
      #2
      Re: C451 + missing user box... Seems like there is no hard drive :/ Can I use normal

      it may just be disabled.
      first open the rear cover and verify if indeed there is or is not a HDD.
      second go into service mode and see if the hdd shows as "installed" (if one exists)
      third, most any 160/250/320G hdd should work, just keep in mind the initial physical format take an ungodly amount of hours to complete. then do a logical that only takes minutes.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999
          #3
          Re: C451 + missing user box... Seems like there is no hard drive :/ Can I use normal

          Originally posted by Synthohol
          it may just be disabled.
          first open the rear cover and verify if indeed there is or is not a HDD.
          second go into service mode and see if the hdd shows as "installed" (if one exists)
          third, most any 160/250/320G hdd should work, just keep in mind the initial physical format take an ungodly amount of hours to complete. then do a logical that only takes minutes.
          It took over 3 hours the last time I started a physical format. Either the HDD has been removed or wiped as a privacy measure, or it just needs to be SET in the service mode. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • mike86
              Technician
              • Jun 2016
              • 13
              #4
              Re: C451 + missing user box... Seems like there is no hard drive :/ Can I use normal

              Thanks.

              I've tried service mode, but looks like it is not there.

              I have also removed all back cover (plastic and top steel) to see if there is a hard drive, but I cannot find it

              I can't see any either SATA or ATA connector and have no idea where it could be located (there is only one board left on right bottom but looks like PSU unit).

              Where is normally mounted hard drive ?

              It looks like someone took out whole caddy

              Will caddy from 250 or 452 fit this one ?

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22999
                  #5
                  Re: C451 + missing user box... Seems like there is no hard drive :/ Can I use normal

                  Originally posted by mike86
                  ...Where is normally mounted hard drive ?

                  It looks like someone took out whole caddy

                  Will caddy from 250 or 452 fit this one ?
                  It's right here:

                  HDD location.JPG

                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • mike86
                      Technician
                      • Jun 2016
                      • 13
                      #6
                      Re: C451 + missing user box... Seems like there is no hard drive :/ Can I use normal

                      It is missing, If it is visible right after steel cover is removed.

                      I guess I have to find a caddy and hdd

                        Comment

                        • EarthKmTech
                          Step aside, noob

                          1,000+ Posts
                          • May 2009
                          • 2139
                          #7
                          Re: C451 + missing user box... Seems like there is no hard drive :/ Can I use normal

                          Originally posted by mike86
                          It is missing, If it is visible right after steel cover is removed.

                          I guess I have to find a caddy and hdd


                          The metal bracket was updated to include mounting holes for the IDE to SATA translator board so modern hard drives could be used. You should be able to still purchase these.

                          One of these days i am going to install an IDE to mSata adapter in my c253 and use a 64gb ssd and see how it likes it. I'm awaiting delivery. The user box is full of important documents, I will back up the HDD and restore it to the ssd when the time comes.

                            Comment

                            • mike86
                              Technician
                              • Jun 2016
                              • 13
                              #8
                              Re: C451 + missing user box... Seems like there is no hard drive :/ Can I use normal

                              I have found it.

                              Thanks.

                              There is a HDD and seems that suddenly it starts working (however I had to enable it from service mode).
                              Last edited by mike86; 06-27-2016, 08:40 AM.

                                Comment

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