BHC360 puts cyan background on prints but not copies or internal prints???

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  • Desert Rat
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089

    #1

    BHC360 puts cyan background on prints but not copies or internal prints???

    I'm sure I'll have to go back and check the symptom again, but I did see it leave a cyan background
    on prints, even in the erased area on the edges. The copies look good black and white and color.
    The half tones look smooth and even. The test prints also look ok.

    Is there a setting for some kind of bias voltage for printing but not coping?

    Thanks

    DR
  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #2
    Re: BHC360 puts cyan background on prints but not copies or internal prints???

    Dev Bias choice ON/OFF
    Re-seating C-IU. Cleaned contacts, chargers.
    I presume you tried Stabiliser Background reset and then after Gradations adjust?


    Sent from my iDon't believe in marketing device using Tapatalk
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

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    • Desert Rat
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2008
      • 1089

      #3
      Re: BHC360 puts cyan background on prints but not copies or internal prints???

      habik,
      Thank you for the reply. I did run the gradation but not the stabilizer reset. I should've looked a little more.
      I will see what it has to say about the dev bias shoice.

      Thanks again

      DR

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      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22937

        #4
        Re: BHC360 puts cyan background on prints but not copies or internal prints???

        If the stabilization and gradation doesn't help, I wouldn't be a bit surprised of the cyan is overtoned. Take a peek in the waste bottle. Is 2/3 of the total volume blue? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

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