Konica C452 Error C2257

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 346

    #1

    [Error Code] Konica C452 Error C2257

    Konica Minolta C452

    Getting Error C2257

    please advise

    Thanks and Regards,
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5737

    #2
    Re: Konica C452 Error C2257

    black drum, toner, sub hopper.
    make sure the door is being opened by the image unit so toner can enter from the hopper.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5459

      #3
      Re: Konica C452 Error C2257

      hehe its not 2557.

      C2257 - Cleaner motor error.
      It is motor M38 or a locked drive.
      Whatever

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5737

        #4
        Re: Konica C452 Error C2257

        *cleans glasses*
        Ah, i see it now, sorry to the OP
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • hotfuser
          Trusted Tech

          100+ Posts
          • Jan 2014
          • 180

          #5
          Re: Konica C452 Error C2257

          Originally posted by Synthohol
          *cleans glasses*
          Ah, i see it now, sorry to the OP
          Transfer belt unit is blocked in the cleaning section. Check this as it may be that the waste bos assy is blocked too.

          Comment

          • Mark L
            Junior Member
            • Feb 2009
            • 7

            #6
            Re: Konica C452 Error C2257

            Had this error repeatedly on a number of machines,we realised it only occurred (for us anyway)on machines running non-genuine toner.The transfer cleaning unit cleaning blades/rollers seems to bind together as if there is some kind of lubricant quality missing from the non genuine toner.Run them on genuine stuff and it never comes back.As a stop gap put a fair amount of drum setting powder in the cleaning unit and it will turn for a while.

            Comment

            • Eduardo JB
              Junior Member
              • Jun 2013
              • 4

              #7
              Re: Konica C452 Error C2257

              Good morning sir, its very simple, check all the toners cartidge to see if all of them are working fine, i mean, sometimes the toner become "solid" inside the cartriged and this prevents the "shaker" to work. also turn , manually, the white knob a few times to check its free.

              Comment

              • Albonline
                Service Manager

                1,000+ Posts
                • Sep 2008
                • 1132

                #8
                Re: Konica C452 Error C2257

                Originally posted by Eduardo JB
                Good morning sir, its very simple, check all the toners cartidge to see if all of them are working fine, i mean, sometimes the toner become "solid" inside the cartriged and this prevents the "shaker" to work. also turn , manually, the white knob a few times to check its free.

                this thread is 2 years old , im sure the problem was solved a long time ago!

                Comment

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