bizhub c250 code c2555

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  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    #1

    bizhub c250 code c2555

    Can someone tell me what this code is? Don't have color models in my Intravia and can't find similar code listed under B/W models. Thanks
  • rocky246
    Technician

    50+ Posts
    • Feb 2007
    • 91

    #2
    Abnormally low toner density detected Yellow TCR sensor. May need to replace yellow imaging unit.

    Comment

    • ukyo
      Technician

      50+ Posts
      • Aug 2008
      • 51

      #3
      C2555: Abnormally low toner density detected Yellow TCR Sensor

      Relevant Electrical Parts:
      IU-Cyan
      IU-Magenta
      IU-Yellow
      Toner Supply Motor C/K (M6)
      Toner Supply Motor Y/M (M7)
      Mechanical Control Board (PWB-M)
      MFP Control Board (PWB-MFP)
      Solution:
      1. Peform image troubleshooting procedure if image density is low.
      2. Clean the TCR Sensor window on the underside of the IU if dirty.
      3. M6, M7 operation.
      4. Reinstall IU.
      5. Change IU.
      6. Change PWB-M.
      7. change PWB-MFP

      Comment

      • redime

        #4
        Check the obvious... make sure your toner is getting into the IU

        Run toner auto supply a few times, print half tone patterns (122 density) in tech rep mode and see if you have a solid yellow pattern on a full 11x17 sheet, if not, replace your yellow IU

        Comment

        • B0265
          Senior Tech

          500+ Posts
          • Jan 2007
          • 718

          #5
          First of all, check that the shutter mechanism on the toner cartridge is working and that the film that is attached to the shutter isn't broken and blocking the entrance of the cartridge.

          Comment

          • mitchl
            Senior Tech

            Site Contributor
            500+ Posts
            • Apr 2007
            • 501

            #6
            Originally posted by B0265
            First of all, check that the shutter mechanism on the toner cartridge is working and that the film that is attached to the shutter isn't broken and blocking the entrance of the cartridge.
            Theres a bulletin out on this and we are seeing it constantly!
            get me an email address and Ill forward it along.

            Comment

            • repeatcopiers
              Senior Tech

              Site Contributor
              500+ Posts
              • Sep 2008
              • 591

              #7
              repeatcopiers@tx.rr.com Thanks so much!!

              Comment

              • mitchl
                Senior Tech

                Site Contributor
                500+ Posts
                • Apr 2007
                • 501

                #8
                Check your email my brother!

                Comment

                • Haroldbfix
                  Trusted Tech

                  100+ Posts
                  • Feb 2008
                  • 212

                  #9
                  Originally posted by B0265
                  First of all, check that the shutter mechanism on the toner cartridge is working and that the film that is attached to the shutter isn't broken and blocking the entrance of the cartridge.
                  I agree and make sure the IU drive gears are not hard to turn form the customer storing the IU in a vertical position and all the developer and toner compacts to one end of the IU

                  Comment

                  • ni311
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • May 2008
                    • 658

                    #10
                    Maybe you're lucky and all you have to do is change the toner bottle wit a new one. If the user is trying to get the most of the toner bottle he'll end up with this type of code, depending on the color.
                    Konica Minolta Error Codes - Explanations and Solutions

                    Comment

                    • DadO
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Dec 2007
                      • 401

                      #11
                      Mich, if u could send me an bulletin on my e-mail dado.copy@gmail.com i would BE GRATEFUL since i cant loog in for last 3 days on infohub (bad username error .....lol).

                      I have same error code on C 252 machine

                      Comment

                      • mitchl
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Apr 2007
                        • 501

                        #12
                        Good to go, check your email!

                        Comment

                        • nmilisic
                          Technician
                          • Mar 2009
                          • 30

                          #13
                          Originally posted by mitchl
                          Theres a bulletin out on this and we are seeing it constantly!
                          get me an email address and Ill forward it along.
                          Please if you can send me that bulletin, I have c2555 on c250p.
                          Thanks! nmilisic@t-com.me

                          Comment

                          • olo

                            #14
                            Originally posted by mitchl
                            Theres a bulletin out on this and we are seeing it constantly!
                            get me an email address and Ill forward it along.
                            Could I have one also? PM a link if you can.

                            Comment

                            • tarzak911
                              Technician

                              50+ Posts
                              • Feb 2009
                              • 55

                              #15
                              yellow image unit....check tcr sensor../ check toner supply or toner release tab..

                              Comment

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