Bizhub 3350 not sitting properly on paper deck. Pictures included

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  • The_Murph
    Technician

    50+ Posts
    • Mar 2016
    • 96

    #1

    [Misc] Bizhub 3350 not sitting properly on paper deck. Pictures included

    I have a pair of Bizhub 3350s both with PF-P13 paper decks. When I stack the machines onto their respective feeders, the front right corner of both machines is raised between 3mm & 5mm compared to the other 3 corners. It appears that the frame of the machine is resting on the frame of the feeder, not allowing the front right to properly seat. Does anyone have any thoughts as to what I need to do to remedy this and/or what I'm doing incorrectly.

    Thanks
    Attached Files
    If you phrase your inquiry properly, you will get the answers you seek...

    Good Luck ... You'll need it! HAHAHA!

    ~Big Dan~
  • TheBlueOrleans
    Trusted Tech

    100+ Posts
    • Aug 2012
    • 232

    #2
    Re: Bizhub 3350 not sitting properly on paper deck. Pictures included

    On the right side of the C3350 there is a thin plastic strip across the bottom, typically gets removed when the machine is mounted on a PF-P13, but not if the machine is only mounted on a stand (which makes no sense to me, why anyone would want a stand without an extra tray, to give it average height).
    Has that black plastic bit been removed? I'm guessing it has, and if so, have you tested the function of tray 3 on these machines?

    It could just be aesthetics, if it doesn't impede functionality.
    If customer complains about the gap, but the trays function properly, all I would say is that it was designed specifically this way.
    I tend not to offer specifics regarding fields of which I am not a part.
    Somewhere there is a tree working hard to produce oxygen for you to live, NOW GO APOLOGIZE TO IT!

    Comment

    • Albonline
      Service Manager

      1,000+ Posts
      • Sep 2008
      • 1131

      #3
      Re: Bizhub 3350 not sitting properly on paper deck. Pictures included

      Originally posted by The_Murph
      I have a pair of Bizhub 3350s both with PF-P13 paper decks. When I stack the machines onto their respective feeders, the front right corner of both machines is raised between 3mm & 5mm compared to the other 3 corners. It appears that the frame of the machine is resting on the frame of the feeder, not allowing the front right to properly seat. Does anyone have any thoughts as to what I need to do to remedy this and/or what I'm doing incorrectly.

      Thanks
      noticed this on all new setups of the 33 and 38 series

      Comment

      • The_Murph
        Technician

        50+ Posts
        • Mar 2016
        • 96

        #4
        Re: Bizhub 3350 not sitting properly on paper deck. Pictures included

        Thank you for your responses on this. I'd never seen this sort of design before, so it was worth the ask. In looking at the side panels/doors I could clearly see that all the lines are straight except for the gap between the cassettes along the front.
        If you phrase your inquiry properly, you will get the answers you seek...

        Good Luck ... You'll need it! HAHAHA!

        ~Big Dan~

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22929

          #5
          Re: Bizhub 3350 not sitting properly on paper deck. Pictures included

          Have you measured cross corners to see if a frame is tweaked out of square? I'm thinking that the copier would not survive such a tweak, but the paper deck might. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • habik
            Service Manager

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 2013

            #6
            Re: Bizhub 3350 not sitting properly on paper deck. Pictures included

            If you look at the bottom the way the "legs" are positioned you will understand the sheer idiocy of the designs and weight distribution.

            True is that your frame might be twisted.
            .OK Google! ... will I need Berrocca this morning?
            Firmwares HERE

            Comment

            • B0265
              Senior Tech

              500+ Posts
              • Jan 2007
              • 718

              #7
              Re: Bizhub 3350 not sitting properly on paper deck. Pictures included

              Originally posted by The_Murph
              I have a pair of Bizhub 3350s both with PF-P13 paper decks. When I stack the machines onto their respective feeders, the front right corner of both machines is raised between 3mm & 5mm compared to the other 3 corners. It appears that the frame of the machine is resting on the frame of the feeder, not allowing the front right to properly seat. Does anyone have any thoughts as to what I need to do to remedy this and/or what I'm doing incorrectly.

              Thanks
              Was it possible to install all four fixing brackets?

              Comment

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