bizhub 421 poor printing output

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  • landpromise
    Junior Member
    • Mar 2015
    • 5

    bizhub 421 poor printing output

    gday guys

    our bizhub 421 printer is printing documents and missing a section of ink about a quarter down the page

    so on a particular page youll see a white line horizontally across an A4 sheet about a centimeter thick

    ive sprayed the inside of the printer out with circuit board spray and tried to get the crap off the rollers, it hasnt helped

    not sure what else to do, any ideas?
  • mo0651
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1054

    #2
    Re: bizhub 421 poor printing output

    Scan in and post an image, and tell us feed direction. Always helpful. Could be a Dev unit.

    Comment

    • Woxner
      Senior Tech

      500+ Posts
      • Jul 2011
      • 819

      #3
      Re: bizhub 421 poor printing output

      could be dirty t corona, charge corona or blank spot in dev unit. transfer corona tend to blank out on these esp when dirty. they wont code until they short complety for 5 times in a row.

      Comment

      • landpromise
        Junior Member
        • Mar 2015
        • 5

        #4
        Re: bizhub 421 poor printing output

        thanks guys

        we actually have another clone of this 421 printer in the shed

        i could swap bits off it, which is what i did with the big fusing unit when the faults started occurring

        i really dont know what your talking about with components, but if could lead me to a few links that would be brilliant

        its the weekend im only here at work for a half hour but by tuesday can reply thoroughly

        i will also get a photo of the output asap

        Comment

        • landpromise
          Junior Member
          • Mar 2015
          • 5

          #5
          Re: bizhub 421 poor printing output

          so heres the issue any ideas why this is happening?.....

          (inkless area on right side)

          the developer unit does look to have a ink dust trails on the roller where this ink is missing

          do i have to take the fusing unit out to get the dev unit out??

          dddd.jpg

          Comment

          • darry1322
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2010
            • 817

            #6
            Re: bizhub 421 poor printing output

            It may be something blocking the laser from hitting the drum in that area.

            Comment

            • CraigW
              Trusted Tech

              Site Contributor
              250+ Posts
              • Dec 2010
              • 417

              #7
              Re: bizhub 421 poor printing output

              ^^^ Yes, check the cleaners status behind front door. Smallest, lowest knob.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22786

                #8
                Re: bizhub 421 poor printing output

                Yes, it looks like a dirty laser slit glass to me. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • myster
                  Technician

                  50+ Posts
                  • Oct 2011
                  • 79

                  #9
                  Re: bizhub 421 poor printing output

                  cleanner of the main charge corona ??

                  Comment

                  • landpromise
                    Junior Member
                    • Mar 2015
                    • 5

                    #10
                    Re: bizhub 421 poor printing output

                    Originally posted by myster
                    cleanner of the main charge corona ??
                    well oh my god, i cleaned the pins you mentioned from behind the front small door

                    and cleaned the slit glass and its printing fine now

                    unbelievable a 20 second job

                    which do we believe did it, the slit or cleaning the pins?

                    how do i clean the coroner champ

                    Comment

                    • Copier Addict
                      Aging Tech

                      Site Contributor
                      10,000+ Posts
                      • Jul 2013
                      • 13621

                      #11
                      Re: bizhub 421 poor printing output

                      Originally posted by myster
                      cleanner of the main charge corona ??
                      If the charge corona was being blocked he would have been getting black lines, not void lines.

                      Comment

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