BIZ HUB 280

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  • antone
    Trusted Tech

    250+ Posts
    • Oct 2014
    • 344

    #1

    BIZ HUB 280

    Error message CE002....only with network cable in port.Cable good..network good...With out cable in port copier runs fine!!!Any tricks..?

    Sent from my SM-N920V using Tapatalk
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5737

    #2
    Re: BIZ HUB 280

    ping the IP with it unplugged, see if there is a conflict?
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22934

      #3
      Re: BIZ HUB 280

      What happens if you crossover to your laptop? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • antone
        Trusted Tech

        250+ Posts
        • Oct 2014
        • 344

        #4
        Re: BIZ HUB 280

        IT...chk this out...hooked up computer ect....not the .network

        Sent from my SM-N920V using Tapatalk

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22934

          #5
          Re: BIZ HUB 280

          Originally posted by antone
          IT...chk this out...hooked up computer ect....not the .network

          Sent from my SM-N920V using Tapatalk
          Does this mean that it communicated directly to the laptop, or did not? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • antone
            Trusted Tech

            250+ Posts
            • Oct 2014
            • 344

            #6
            Re: BIZ HUB 280

            Yes it did....

            Sent from my SM-N920V using Tapatalk

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22934

              #7
              Re: BIZ HUB 280

              If it communicated with the laptop then the problem is on the network. Did you check for a dupe like Synthohol suggests? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • antone
                Trusted Tech

                250+ Posts
                • Oct 2014
                • 344

                #8
                Re: BIZ HUB 280

                Cross over cable...directy

                Sent from my SM-N920V using Tapatalk

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22934

                  #9
                  Re: BIZ HUB 280

                  Originally posted by antone
                  Cross over cable...directy

                  Sent from my SM-N920V using Tapatalk
                  I do not understand how this answers the question.

                  Did you check for a duplicate IP address on the network? Unplug the MFP from the network > connect your laptop to the network cable > ping the IP address > does anything answer back? > if yes, something else is using the same IP address.

                  If this is the case you can use a utility like Network Scanner to identify the MAC address and consequently the maker of the network device. If you have a lot of network devices on the network it still can be difficult to find the offending device. It's generally easier to change the IP address to an open/unused address at the MFP and at the print driver.
                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • antone
                    Trusted Tech

                    250+ Posts
                    • Oct 2014
                    • 344

                    #10
                    Re: BIZ HUB 280

                    I did all those things...ordered a hard drive MFP board..some thing up with the copier!
                    .

                    Sent from my SM-N920V using Tapatalk

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22934

                      #11
                      Re: BIZ HUB 280

                      I don't think we're speaking the same language. That's fine. It seems like you have a plan. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • antone
                        Trusted Tech

                        250+ Posts
                        • Oct 2014
                        • 344

                        #12
                        Re: BIZ HUB 280

                        Thanks ...trying a hard drive

                        Sent from my SM-N920V using Tapatalk

                        Comment

                        • allan
                          RTFM!!

                          5,000+ Posts
                          • Apr 2010
                          • 5459

                          #13
                          Re: BIZ HUB 280

                          May the force be with you.
                          Whatever

                          Comment

                          • k2@bpos.ca

                            #14
                            Re: BIZ HUB 280

                            I had a similar issue with a c353. Ended up being the hard drive. Replaced and all was good.

                            Sent from my STV100-3 using Tapatalk

                            Comment

                            • antone
                              Trusted Tech

                              250+ Posts
                              • Oct 2014
                              • 344

                              #15
                              Re: BIZ HUB 280

                              I will let you know

                              Sent from my SM-N920V using Tapatalk

                              Comment

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