Konica 361 c2403 code

[DOE]

Have a black and white Konica 361 that when the customer makes long runs every three hundred copies or so a C2403 code comes up. Customer able to turn machine off and on and run another 300 period I have vacuumed out the sensors in the back and the problem continues I also installed a genuine Konica toner and made sure the ring was lined up in the 1 o'clock position to fit in that Groove in the bottle. The Next Step I assume is to replace the photo sensor I just wanted to make sure there wasn't something I might be overlooking as I hear it is quite a job to replace that photo sensor. Any idea would be appreciated

[CraigW]

Re: Konica 361 c2403 code

Sensor may just be dirty.

I have a length of conduit that allows one to reach back to sensors and blast with air.

Also, on the 1s with the finisher off there is a plate/cover that can be removed for access to sensors.


I'm south of you in Lancaster.....A town.

[DOE]

Re: Konica 361 c2403 code

Sensor may just be dirty.

I have a length of conduit that allows one to reach back to sensors and blast with air.

Also, on the 1s with the finisher off there is a plate/cover that can be removed for access to sensors.


I'm south of you in Lancaster.....A town.

I have been there twice and clean the sensors and neither time seemed to make a difference. Doesn't make sense that it works fine 300 times and then a codes and you turned off and on and can make another 300

[PCC.TONER]

Re: Konica 361 c2403 code

Sensor may just be dirty.

I have a length of conduit that allows one to reach back to sensors and blast with air.

Also, on the 1s with the finisher off there is a plate/cover that can be removed for access to sensors.


I'm south of you in Lancaster.....A town.

------------------------------------------------------

Hi,

Reason maybe is one of followings:

Toner bottle motor (M10)
Toner bottle position sensor (PS28)
Printer control board (PRCB)


Linda

[907tec]

Re: Konica 361 c2403 code

I hate the 360/361 series with a passion. c2403 / toner bottle related codes on this series are possibly my most dreaded task in the biz. Not that it is difficult: I just have a (potentially) irrational hatred for this series.

My basic advice: remove the entire toner bottle and hopper mechanism. Clean and vacuum everything, thoroughly. Reassemble. Make sure to test the machine by running the load-checks repeatedly.

Reference material:

C-2403_Countermeasure.pdf
TSU.pdf

[Woxner]

Re: Konica 361 c2403 code

replace the sub hopper unit and it will go away. its what turn the bottle.

[DOE]

Re: Konica 361 c2403 code

replace the sub hopper unit and it will go away. its what turn the bottle.

The code seems to be coming up more often now. Every two or three hundred copies you have to turn off and then back on. Does anybody have a port number for the sub toner Hopper unit. I do not have service or parts manuals for anything unfortunately. Thank you

[Woxner]

Re: Konica 361 c2403 code

50GA-3222 you may also want to make surte it has the last firmware they came out with. it change a few thing for toner sensor . also mike want to replace the ring and cleeaning felts . i have seen the ring get hard to turn from wear