konica 1250 jams

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  • glenf
    • Jun 2025
    #1

    [Jamming] konica 1250 jams

    Hello All

    this is my first post so I am hoping I can find some useful technical help.

    I run a direct mail company and print on (3) Konica 1250 B&W printers

    My current dilemma is I am printing on an 8.5 x 11 "snap pack" form with a 1x3 diecut poly window

    The printer is throwing codes because of the sensors in the printer sees the window and stops printing

    Has anyone had this issue and come across a solution.

    Of course the Konica service technician says it will not work, but I believe there is a way to get around this. We have tried different trays and directions but not working.

    Any suggestions? Much appreciate any input

    Thanks
    Glen
    Tags: None
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5799
      #2
      Re: konica 1250 jams

      For what it's worth envelopes with a plastic window have no business in a laser copier/printer. The fuser is made to iron toner in paper not have plastic running through it. No embossing no foil seal just paper.
      Any trouble free use with uncertified media is a gift not a given.
      I'm sorry to say the 1250 or any laser copier is not supposed to handle that kind of media.
      Your tech is correct.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5462
          #3
          Re: konica 1250 jams

          Just eliminate the window?? Print variable data on the first sheet. Where does this snap pack things come from are they pre-printed?
          could you post one of those?
          Thu how many layers does this window go?
          Whatever

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5799
              #4
              Re: konica 1250 jams

              This snap pack, does it have a button?
              If so all bets are off.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5462
                  #5
                  Re: konica 1250 jams

                  So i guess you can get one that plays a melody.
                  Whatever

                    Comment

                    • Woxner
                      Senior Tech

                      500+ Posts
                      • Jul 2011
                      • 838
                      #6
                      Re: konica 1250 jams

                      i work on these and he is correct that they will not work

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