Hi!! I have an Konica minolta bizhub C360, the machine constantly reboots when lan cable is connected, if i disconnect cable, the machine works perfectly, but when reconnect cable, the screen turns off, and the machine reboot... any advice? Thanks.
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Re: Konica minolta bizhub C360 constantly reboots when lan cable connected....
Almost sounds like you've got a "Power Over Ethernet" issue going on. See if the client uses that, and if they can disable it for the copier's ethernet port.Comment
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Re: Konica minolta bizhub C360 constantly reboots when lan cable connected....
Someone has a job stuck in the print que. You will have to have everyone check their que. It will not be listed in the job history on the C360.Comment
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Re: Konica minolta bizhub C360 constantly reboots when lan cable connected....
I had thought about it, but too much users have access to this printer, and today had little time... tomorrow more.
Thanks for advices. I'll tell you later if it has been possible to solve...Comment
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Re: Konica minolta bizhub C360 constantly reboots when lan cable connected....
If he hooked it to a switch, standing alone, there cant be a print job causing this. if he did hook it to a switch standing alone and the problem persists its the mfp board itself , could try the nic reset tool,but when it refuses to talk . haven't seen the reset help.Comment
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Re: Konica minolta bizhub C360 constantly reboots when lan cable connected....
Make sure the firmware is the latest, any print job containing illegal characters or even too many in the URL or file name will reboot the machine with early firmware.
seen this a thousand times even early e series firmware had this bug and usually occurred when printing from web pages etc. Couple years ago i had it twice in 1 day at 2 different sites and both were cake recipes printed off the net.Comment
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