Emptying Waste Toner

[rrrohan]

Re: Emptying Waste Toner

Using non genuine is more troubnle than its worth. We used kastun boxes for a bit. Half the time they would detect or would make strange noises. Youd think a wtb would be a safe thing to buy non genuine but you will be mistaken

[EarthKmTech]

Re: Emptying Waste Toner

I only empty for the customer in an emergency if they have not got a spare one and the machine has stopped. Otherwise its new genuine all the time and customers change them by themselves, they cost next to nothing.

In emergencies i also re-cap different speed/ same engine toners if the correct version is not on hand for the customer - marketing BS - no difference in toner.

I also use colour belts in black and white machines so I dont have to carry so many varieties, and here the black belts cost more than colour anyway.

A few weeks ago there was a national shortage of C3100p toners, C3110 is the same fricken machine but with a scanner on top. Chop the fins off the top of the c3110 toners and they go straight in, detect and reset fine!

Techs always have back ways.

[Don N.]

Re: Emptying Waste Toner

If they are a KM customer (under maintenance) you can sign them up for the Green Planet program..All MFP waste products (toner, waste bottles, IU's ect) can be placed into a pre paid UPS Shipping box and sent back to KM for free. Emujo

Not bashing the idea, but in a practical sense, how "green" is it to pay UPS and ship away waste toner vs dump in a sack & double bag? There's no more plastic than the avg fast food lunch packaging for a few employees, and it probably takes most of the same plastic inside to make another container. Somebody has to mine the new materials, melt & form the new tank, package, transport, store, order, ship to dist center, ship to dealer, deliver to client, process the orders, dang that's a lot of energy for a green program.

Takes me 2-3 min. Saves both of us money. That's what my customers care about. That's the diff between looking out for the customer's wallet like most indy's have to and corp guys who never see the checks except their own. Nobody's right, but come on, its only toner. If I were a corp guy, I'd do whatever got me out the door fastest too.

Health wise, it's all inert, (little or no ability to react) so unless your digesting it in quantity, no worries.

[copytechman]

Re: Emptying Waste Toner

Not bashing the idea, but in a practical sense, how "green" is it to pay UPS and ship away waste toner vs dump in a sack & double bag? There's no more plastic than the avg fast food lunch packaging for a few employees, and it probably takes most of the same plastic inside to make another container. Somebody has to mine the new materials, melt & form the new tank, package, transport, store, order, ship to dist center, ship to dealer, deliver to client, process the orders, dang that's a lot of energy for a green program.

Takes me 2-3 min. Saves both of us money. That's what my customers care about. That's the diff between looking out for the customer's wallet like most indy's have to and corp guys who never see the checks except their own. Nobody's right, but come on, its only toner. If I were a corp guy, I'd do whatever got me out the door fastest too.

Health wise, it's all inert, (little or no ability to react) so unless your digesting it in quantity, no worries.

New here as well unless it's an emergency, to generate a service call for a waste toner to me is like generating one to change a toner. Our customers are trained to keep spares and utilize the recycling programs that are free to use. If your down because you don't have a spare supply. We'll try to get it too you as soon as we can but, sometimes that takes time.


Regards!

A.

[blackcat4866]

Re: Emptying Waste Toner

At a previous employer the waste toner light automatically created a down service call. The customer was down until somebody could dump it. There were very few spares.

Personally I thought that it was simply ridiculous that a customer would be down for a waste bottle message, then tie up a trained tech's time dumping toner out of a plastic box. =^..^=

[copytechman]

Re: Emptying Waste Toner

At a previous employer the waste toner light automatically created a down service call. The customer was down until somebody could dump it. There were very few spares.

Personally I thought that it was simply ridiculous that a customer would be down for a waste bottle message, then tie up a trained tech's time dumping toner out of a plastic box. =^..^=

Oh absolutely ludicrous IMHO as well. Cuz we have nothing better to do right?

Regards!
A.

[Phil B.]

Re: Emptying Waste Toner

At a previous employer the waste toner light automatically created a down service call. The customer was down until somebody could dump it. There were very few spares.

Personally I thought that it was simply ridiculous that a customer would be down for a waste bottle message, then tie up a trained tech's time dumping toner out of a plastic box. =^..^=

well no wonder you are the Master of the Obvious !