Biz C224e, DF-701 ADF issue when scanning

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4521
    #1

    Biz C224e, DF-701 ADF issue when scanning

    Please see attached pic. This is the "dual scan" ADF not the DF-624 regular ADF.

    Has lines on both sides only when scanning with ADF. Internal test pages and copies look fine.

    When I first got there is was doing it on copies & scanning through ADF. I adjusted the horiz adj screw on the right hinge and copies looked fine. Had customer try scan and lines still there, a little better but still there.

    Tried changing edge erase settings, etc. but didn't work.

    Any help appreciated.

    Thanks
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    • mo0651
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1054
      #2
      Re: Biz C224e, DF-701 ADF issue when scanning

      Do the ADF zoom adjustments.

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4521
          #3
          Re: Biz C224e, DF-701 ADF issue when scanning

          Thank you sir! I was thinking it looked either slightly zoomed in or out.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22927
              #4
              Re: Biz C224e, DF-701 ADF issue when scanning

              I think I would take it a step further: the full image adjustments:

              Print ratio main-scan and sub-scan
              Print centering main-scan and sub-scan

              Scanner ratio main-scan and sub-scan
              Scanner centering main-scan and sub-scan
              Scanner voids

              ADF ratio sub-scan
              ADF centering main-scan and sub-scan


              I usually find that none of those adjustments are perfect. and if you start at the wrong point you end up repeating the same adjustment ... repeatedly. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • SAR
                  Trusted Tech

                  100+ Posts
                  • Jul 2009
                  • 199
                  #5
                  Re: Biz C224e, DF-701 ADF issue when scanning

                  Try doing the mixed original size adjustment too. I remember a tech bulletin mentioning copies being shrunk if this adjustment was not done.

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