Error
C-2821 (Y), C-2822 (M), C-2823 (C) or C-2824 (K)
Root Cause
Charging potential Vh terminated abnormally.
Workaround/Fix
To troubleshoot:
1. Check the connection of the process carriage drawer connectors.
2. Access I/O check mode 51-xx. It should be ON. If not, replace the subject part.
3. Check the connection of CN160/CN161/CN162 (Printer Control board) and wiring for the connectors. If any problem is found, correct it.
4. Check if ICP16 on the Printer Control board (p/n A1RF H050 0D) is OPEN. If so, replace the problem board.
5. If the cause could not be specified by the above steps, replace the parts in the following order.
C-2821 (Y), C-2822 (M), C-2823 (C) or C-2824 (K)
Root Cause
Charging potential Vh terminated abnormally.
Workaround/Fix
To troubleshoot:
1. Check the connection of the process carriage drawer connectors.
2. Access I/O check mode 51-xx. It should be ON. If not, replace the subject part.
- xx=00 (Eraser lamp/Y - EL Y)
- xx=01 (Eraser lamp/M - EL M)
- xx=02 (Eraser lamp/C - EL C)
- xx=03 (Eraser lamp/K - EL K)
3. Check the connection of CN160/CN161/CN162 (Printer Control board) and wiring for the connectors. If any problem is found, correct it.
4. Check if ICP16 on the Printer Control board (p/n A1RF H050 0D) is OPEN. If so, replace the problem board.
5. If the cause could not be specified by the above steps, replace the parts in the following order.
- Printer control board
- Drum potential sensor/Y/M/C/K (p/n A1RF R747 00)
- Eraser lamp/Y/M/C/K (p/n 65AA 8307 0)
- Wiring (p/n A1RF N123 03 - Main Body Wiring /3, p/n A1RF N147 00 - Transfer Wiring /1 and p/n A1RF N151 00 - Toner Detection harness /1)
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