Konica c258 banner printing problem

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  • Coggers
    Technician
    • Jan 2014
    • 16
    #1

    Konica c258 banner printing problem

    Hi
    we have a c258 with an internal stapler brand new that when you print banners 1200 x 297 is smudging the last third of the sheet
    Does anyone know the solution to this
    Firmware is latest
    Tags: None
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5735
      #2
      Re: Konica c258 banner printing problem

      Is the thickness set correctly?
      Thick 1 and up print slower so less chance of smearing.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • Coggers
          Technician
          • Jan 2014
          • 16
          #3
          Re: Konica c258 banner printing problem

          Originally posted by Synthohol
          Is the thickness set correctly?
          Thick 1 and up print slower so less chance of smearing.
          Hi
          it is set to thick 1 but can i set it too thick 2 ?
          how else can i slow it down as it looks like the paper slightly buckles as it leaves the fuser
          in the old days we called it tail edge flick

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22927
              #4
              Re: Konica c258 banner printing problem

              How heavy is the media? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • habik
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 2013
                  #5
                  Re: Konica c258 banner printing problem

                  Try playing with the fuser loop. Or slow it down as mentioned in previous post.

                  We had different issue however, so in case you or someone is experiencing halftones being not filled properly a.e. peeling off (white spots) then try to increase the temp by 10'C to start with until you get good result. The fuser can't keep up. It usually happens on the last 1/3 of banner and 1/4 from edges. So smudging or peeling is visible, but not always.
                  .OK Google! ... will I need Berrocca this morning?
                  Firmwares HERE

                    Comment

                    • Coggers
                      Technician
                      • Jan 2014
                      • 16
                      #6
                      Re: Konica c258 banner printing problem

                      Originally posted by habik
                      Try playing with the fuser loop. Or slow it down as mentioned in previous post.

                      We had different issue however, so in case you or someone is experiencing halftones being not filled properly a.e. peeling off (white spots) then try to increase the temp by 10'C to start with until you get good result. The fuser can't keep up. It usually happens on the last 1/3 of banner and 1/4 from edges. So smudging or peeling is visible, but not always.
                      Hi
                      how do we adjust the user temperature?

                        Comment

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