Bizhub 222 stuck in abort loop

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  • Solotime
    Trusted Tech

    100+ Posts
    • Feb 2009
    • 223

    #1

    Bizhub 222 stuck in abort loop

    Checking on a slow printing issue for a customer and I inadvertantly set the Hard Disk to Installed. Now the machine keeps aborting. Can not get back into service mode to turn the HD back off unless there is another method? I tried the cold restart switch but that does not give me an option to enter service mode. Only worked on a couple of this older model.
    Any help with how to get around the constant reboot and get this working again?
    Thanks
  • kenpio
    Trusted Tech

    100+ Posts
    • Dec 2015
    • 197

    #2
    Re: Bizhub 222 stuck in abort loop

    Some one has a job stuck in the printing cue. Unplug the network cable and it will boot up. Then you can go to each work station and find where the job is and delete it. That should fix that.

    KEN

    Comment

    • Cookr
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2011
      • 184

      #3
      Re: Bizhub 222 stuck in abort loop

      Yep ^^^^ what he said

      Comment

      • Solotime
        Trusted Tech

        100+ Posts
        • Feb 2009
        • 223

        #4
        Re: Bizhub 222 stuck in abort loop

        Thanks for the replay but that is not the issue here. Machine was working fine. I was in the service mode and set the hard drive to installed when it has no drive. As soon as I turned the machine off and on it started this abort sequence. It never comes to ready to receive a print job.

        Comment

        • Max
          Senior Tech

          500+ Posts
          • Oct 2011
          • 533

          #5
          Re: Bizhub 222 stuck in abort loop

          Boot up in error reset mode and do 9272 twice or 4 times that will get you into a service mode

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5673

            #6
            Re: Bizhub 222 stuck in abort loop

            Originally posted by Solotime
            Can not get back into service mode to turn the HD back off unless there is another method? Thanks
            when you boot up holding down panel reset utility (forgot its an older machine) and get to the trouble reset screen, hit trouble reset and then stop 0 0 stop 0 1 and you get into service mode that way.
            also you may want to actually install a 360G HDD which you can then allow spooling on the device rather than tying up network/PC resources.
            Last edited by Synthohol; 11-08-2017, 09:48 PM. Reason: older machine.
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • Solotime
              Trusted Tech

              100+ Posts
              • Feb 2009
              • 223

              #7
              Re: Bizhub 222 stuck in abort loop

              9272 does not work. I can get to the cold or trouble reset screen. Need to get back to service mode

              Comment

              • Copier Addict
                Aging Tech

                Site Contributor
                10,000+ Posts
                • Jul 2013
                • 14025

                #8
                Re: Bizhub 222 stuck in abort loop

                Originally posted by Solotime
                9272 does not work. I can get to the cold or trouble reset screen. Need to get back to service mode
                Do you have a BH350 HDD you can install to allow it to get to ready so you can uninstall it?

                Comment

                • KMFLT3CH
                  Trusted Tech

                  100+ Posts
                  • May 2017
                  • 196

                  #9
                  Re: Bizhub 222 stuck in abort loop

                  Look on the right side of the machine near the network plug, there should be a small cover, remove it and press the small black button.

                  Machine will boot up and a small dot will appear on the right hand side of the screen, press "3"

                  Then enter the service mode password "00000000" and hit END.

                  From there try the usual stop, 0, 0, stop, 0, 1 to see if that gets you back into the correct screen.

                  Comment

                  • Solotime
                    Trusted Tech

                    100+ Posts
                    • Feb 2009
                    • 223

                    #10
                    Re: Bizhub 222 stuck in abort loop

                    None of the suggestions will work. If there is no way to get into the service mode other than using the utility/counter button method then I may just have to replace the machine

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8064

                      #11
                      Re: Bizhub 222 stuck in abort loop

                      Fitting a HDD will resolve the issue
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • Solotime
                        Trusted Tech

                        100+ Posts
                        • Feb 2009
                        • 223

                        #12
                        Re: Bizhub 222 stuck in abort loop

                        Got back into it by doing a total clear

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 8064

                          #13
                          Re: Bizhub 222 stuck in abort loop

                          Originally posted by Solotime
                          Got back into it by doing a total clear
                          How did you do a total clear if you couldnt access CE mode?
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • Solotime
                            Trusted Tech

                            100+ Posts
                            • Feb 2009
                            • 223

                            #14
                            Re: Bizhub 222 stuck in abort loop

                            Because the Total Clear function is available from the trouble reset screen.

                            Comment

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