bizhub pro 951

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  • AdrianSKY
    Junior Member
    • Nov 2017
    • 2
    #1

    [Error Code] bizhub pro 951

    Hi,

    I recently join this company, they have a b951 with these two errors, c-c2211 and c-c136.
    The fella replaced the printer controller board and did firmware.
    However the code persist.

    The c-c2211 is definitely the intermediate toner hopper motor as we swapped it to check on another and it produced the same code on another machine.

    Any help will appreciated.

    Thanx
    Tags: appreciated, c-c2211, code, hopper, toner
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22934
      #2
      Re: bizhub pro 951

      I must not understand correctly.

      You swapped the toner hopper to another machine and the problem moved, yes? If yes, I think we can safely assume that the problem is in toner hopper assembly. So the question is ... what? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • mircea
          Technician

          50+ Posts
          • Feb 2014
          • 70
          #3
          Re: bizhub pro 951

          Originally posted by AdrianSKY
          Hi,

          I recently join this company, they have a b951 with these two errors, c-c2211 and c-c136.
          The fella replaced the printer controller board and did firmware.
          However the code persist.

          The c-c2211 is definitely the intermediate toner hopper motor as we swapped it to check on another and it produced the same code on another machine.

          Any help will appreciated.

          Thanx

          i think you are asking for c-c136 code right?
          did your fella try to reinstall firmware for both oacb and icb ? i1 and p firmwares should be reinstalled.. if not .. you will have to replace both boards. and also check the wiring between the boards ...

          best of luck

            Comment

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