C451 can't set/change paper tray size

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  • pozar
    Technician
    • Apr 2017
    • 20

    #1

    C451 can't set/change paper tray size

    c451_papersize-2.jpgc451_papersize.jpg

    Cheers
    M
  • mayorg
    Technician

    50+ Posts
    • Feb 2015
    • 53

    #2
    Re: C451 can't set/change paper tray size

    Open the tray 2 check the back tray and check the sensor

    Sent from my SM-G925P using Tapatalk

    Comment

    • pozar
      Technician
      • Apr 2017
      • 20

      #3
      Re: C451 can't set/change paper tray size

      Originally posted by mayorg
      Open the tray 2 check the back tray and check the sensor
      The service manual doesn't note what I should offer as a sacrifice to keep the printer running. How many human tears would suffice you think?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22942

        #4
        Re: C451 can't set/change paper tray size

        The copier gods require a blood sacrifice, preferably yours. Most of the machines that I have bled on work better ... I don't know about tears. I don't do much crying over copiers. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • habik
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 2013

          #5
          Re: C451 can't set/change paper tray size

          Originally posted by pozar
          The service manual doesn't note what I should offer as a sacrifice to keep the printer running. How many human tears would suffice you think?
          Loose connection or stuck holder. It may come back. Lube the slider with sensors. Check for proper connections.

          Sent from my Mi A1 using Tapatalk
          .OK Google! ... will I need Berrocca this morning?
          Firmwares HERE

          Comment

          • pozar
            Technician
            • Apr 2017
            • 20

            #6
            Re: C451 can't set/change paper tray size

            Originally posted by habik
            Loose connection or stuck holder. It may come back. Lube the slider with sensors. Check for proper connections.
            You wouldn't have an image or illustration of how the sensor might look? I'm not sure what to look for. In the FSM (40Mb PDF) on page ≈620 there are images showing the tray, but I don't see anything related to sensors there.

            Comment

            • Zesti
              Trusted Tech

              250+ Posts
              • Jun 2009
              • 308

              #7
              Re: C451 can't set/change paper tray size

              Buddy there is paper inside behind paper trays. Happened when there is jammed paper in tray and without removing properly.

              Comment

              • pozar
                Technician
                • Apr 2017
                • 20

                #8
                Re: C451 can't set/change paper tray size

                Originally posted by Zesti
                Buddy there is paper inside behind paper trays. Happened when there is jammed paper in tray and without removing properly.
                Nope, that happened last

                Comment

                • Zesti
                  Trusted Tech

                  250+ Posts
                  • Jun 2009
                  • 308

                  #9
                  Re: C451 can't set/change paper tray size

                  Originally posted by pozar
                  Nope, that happened last
                  Happened with me last week on C550. Found a paper droped behind tray blocking tray connector to sit in body. I' sure u have same situation.

                  Comment

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